- Trustmark (Phoenix, AZ)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- Amazon (Tempe, AZ)
- … team is looking for a talented Area Manager to help lead our call center operations and drive performance with our associates. A successful candidate will ... People Management: * Lead and manage a team of approximately 10-20 Call Center Associates; responsible for the overall direction and performance of the teams.… more
- Amazon (Phoenix, AZ)
- …and efficiently manage the operations budget and expenditures - Routinely operate as the afterhours on- call Data Center Area Manager for the data centers in ... you to own them to completion. We are seeking an energetic Data Center Area Manager to serve as a technical resource and leader within Amazon data centers.… more
- CVS Health (Scottsdale, AZ)
- …more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of a team of ... an impact by: + Designing and supporting complex contact center solutions and call routing that incorporate...designing and implementing complex omnichannel campaigns using Five9 Campaign manager , including + Call routing campaigns +… more
- Amazon (Mesa, AZ)
- …Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. AWS is a fast ... successful candidate will be operationally responsible for a Data Center . Some high-level responsibilities include: - Prioritize and assign...Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and… more
- Paychex (Phoenix, AZ)
- …training programs and other available resources. + Maintains or improves the call center 's real-time responsiveness to ensure quality service is provided ... who are responsible for the client's payroll to ensure call volume and queue activity are at optimal levels...are seen to improve service levels. + Achieves cost center goals through expense control and the promotion and… more
- Kelly Services (Mesa, AZ)
- …your lifestyle isn't always easy.** That's where Kelly(R) comes in. We're seeking an On- Call , As-Need Data Entry Operator to work at a premier client in Mesa, AZ. ... per hour **Why you should apply to be an On- Call , As-Need Data Entry Operator:** + Flexible schedule -...Maintaining keying accuracy within the threshold set by the manager + Demonstrating proficiency in 10-key data entry and… more
- HonorHealth (Phoenix, AZ)
- …and non-chemotherapy infusion drugs administered in the Outpatient Hospital Infusion Center prior to treatment. Maintains professional working relationships with HH ... Communicates clearly, effectively, and respectfully with patients, physicians, infusion center staff and other personnel within the organization. Coordinates needs… more
- Amazon (Tempe, AZ)
- …team is looking for a talented Area Manager to help lead our call center operations and drive performance with our associates. A successful candidate will ... * Lead and manage a team of approximately 15-20 Call Center Associates; responsible for the overall...hiring and developing talent experience - 1+ years of manager in contact center or similar frontline… more
- NRG Energy, Inc. (AZ)
- …sales service to NRG/DEB TX mid-market business customers under the direction of the Call Center Manager , the Inside Sales Representative is responsible for ... selling via the telephone. This position is responsible for outbound/inbound phone work for: prospecting, qualifying, and closing new commercial (business) accounts, completing renewals on existing customer accounts, correcting rejections, and retaining… more
- HomeSafe Alliance (Phoenix, AZ)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Fiserv (Chandler, AZ)
- …on a global scale, come make a difference at Fiserv. **Job Title** Data Center Hardware Technician (overnights) **What does a successful Data Center Hardware ... this role you will provide world class onsite data center support for Fiserv's systems engineers, architects and supporting...by composing documentation and regular process updates based on Manager and Director feedback. **What you will do:** +… more
- Allied Universal (Scottsdale, AZ)
- …perks and more for most full-time positions! Now hiring a Global Security Operations Center - Supervisor. **Perks and Benefits:** + We offer a variety of pay ... Universal is looking to hire a Global Security Operations Center Supervisor. The Global Security Operations Center ...This position is under the direction of the Operations Manager . **Essential Job Functions:** + Receiving shift pass down… more
- HomeSafe Alliance (Phoenix, AZ)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Randstad US (Tempe, AZ)
- …required. Technical skills: Medical insurance verification, financial assistance, patient support, call center , contact center , case management, pharmacy ... case manager 2. + tempe , arizona + posted...education: High School responsibilities: Job Overview: The Patient Support Center (PSC) plays a crucial role in helping eligible… more
- NextEra Energy (Tucson, AZ)
- **PV Solar Field Technician II - Wilmot Solar Energy Center - Tucson, AZ** **Date:** Sep 20, 2024 **Location(s):** Tucson, AZ, US, 85756 **Company:** NextEra Energy ... **Job Overview** The Site Technician will support the Regional Manager or designee to ensure the perfect execution of...time for us to reach you. Alternatively, you may call ###. Please do not use this line to… more
- PNC (Phoenix, AZ)
- …remotely. Additional locations may be considered. As a Product Management Sr. Manager within PNC's Physical Security organization, you will report into a Physical ... has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected...accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All… more
- Banner Health (Gilbert, AZ)
- …future. Apply today. Our Care Coordination staff is seeking an RN Case Manager to work closely with patients and their families, physicians, and other healthcare ... development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center . With comprehensive electronic medical records, physician order entry, digital… more
- Olympus Corporation of the Americas (Phoenix, AZ)
- …email at ###@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). Posting Notes: || ... to be a multiyear program to train and work with successful Territory Manager (s) within the ENT Team. The Associate Sales Representative will work in conjunction… more
- IQVIA (Phoenix, AZ)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine ... deliver medical breakthroughs in the real world. The Program Manager manages the relationships with the manufacturer and Access...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more