- Tucson Electric Power (Tucson, AZ)
- …process and structure to gain alignment for customer strategy throughout UNS. The Manager leads the Customer Support Group level for the CX governance ... ** Manager , Customer Experience and Advocacy -...ourselves to explore new possibilities. + **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven… more
- Intuit (Arizona City, AZ)
- …team's M1 in getting the best out of the team. Provide leadership coverage during manager absences. Support customer escalations as needed. Assist agents as ... principles preferred. How you will lead + Provide in-the-moment support to Tier 1 agents and Customer ...in-the-moment support to Tier 1 agents and Customer Success Managers (CSM) in IES including QBO, Payments,… more
- UKG (Ultimate Kronos Group) (Scottsdale, AZ)
- …provide exceptional support services to the UKG Pro large enterprise customer base. Oversee Global Technical Account Manager resources in providing ... exceptional customer product support and resolution in a fast paced, high-volume environment.... satisfaction. About the Role: In this position, the Manager , Global Technical Account Management is primarily responsible for… more
- BD (Becton, Dickinson and Company) (Phoenix, AZ)
- …and unscheduled repair service on BD products. The position will report directly to the Manager of Customer & Product Support for the assigned region. ... for all technical service activities in their assigned territory to ensure customer satisfaction through accurate and timely maintenance support of our… more
- Tucson Electric Power (Tucson, AZ)
- …solution innovation across the company + Acts as project manager - lending support when needed + Improved Customer Satisfaction metrics, as measured by JD ... **Principal, Customer Centric Research** Company **Tucson Electric Power** Location...ourselves to explore new possibilities. + **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven… more
- HomeSafe Alliance (Phoenix, AZ)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager ...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- eVisit (Mesa, AZ)
- …whose experiences are driven from backgrounds in healthcare and software development fields. Customer Success Manager + As a member of the Customer ... Customer Success Manager will be responsible for managing the customer 's lifecycle journey, positioning him/herself as a partner and trusted advisor to the … more
- Intuit (Tucson, AZ)
- …compliant, with experts at their fingertips. We are seeking an exceptional Senior Manager of Customer Experience (Money Portfolio) who thrives on changing the ... customer empathy. This role reports to the SBSEG Customer Experience Group Manager for SMB Online...best practices and innovating in the CX craft to support the organizational strategy for customer success… more
- Amazon (Tempe, AZ)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...business advocate. * Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a… more
- Arizona Public Service (Phoenix, AZ)
- Manager of Customer Research & Insights Apply now " Date: Nov 13, 2024 Location: PHOENIX, AZ, US, 85004-3903 Company: APS Arizona Public Service generates clean, ... Tomorrow, Empower Each Other and Succeed Together. Summary The Customer Research & Insights Manager leads the...research and best practices into strategies to improve the customer experience and support business goals. They… more
- Wilson Language Training (Phoenix, AZ)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Pearson (Phoenix, AZ)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...Through targeted marketing initiatives, you will work to strengthen customer loyalty, drive retention, and support the… more
- Bank of America (Chandler, AZ)
- Client Educational Content Project Manager - Risk Programs Customer Segment Consultant I Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; ... support , coordination, robust analysis and communications. This individual will support Strategic Initiatives Manager and Client Education Program Risk Lead… more
- Michaels (Sierra Vista, AZ)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - Sierra Vista, AZ Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Principal Success Manager is a critical role to deliver Trellix's next phase of growth.… more
- Michaels (Laveen, AZ)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - Laveen, AZ Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- InEight (Phoenix, AZ)
- …on the business through meaningful and trusted measures. + Partner closely with our customer community manager , who is on another team within marketing - this ... and proven leadership team provide a solid foundation to support our continued growth and success. We offer our...for an enthusiastic team member to run our marketing customer reference program as a member of our brand… more
- SAP (Tempe, AZ)
- …specifically for candidates early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with customers to guide ... field phases with your CSM team, that enhances your support into the S-CSM/E-CSM role, a critical customer... support into the S-CSM/E-CSM role, a critical customer facing function within our dynamic Customer … more