- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Boston, MA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- State of Massachusetts (Chelsea, MA)
- …infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the ... *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End...& Abilities:* * Minimum one (1) year of relevant Customer Service / Service Desk… more
- Beth Israel Lahey Health (Charlestown, MA)
- … relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging,… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Wayfair (Boston, MA)
- …Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine human ... with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from… more
- Dana-Farber Cancer Institute (Boston, MA)
- …and PowerPoint. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- CBRE (Boston, MA)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- State of Massachusetts (Chelsea, MA)
- …to independently analyze reported issues, document, and recommend solutions * Excellent customer service skills complimented by an ability to effectively ... outcomes. EOTSS is seeking to hire an *Accounts Management Analyst * to join our Accounts Management team. The *Accounts...or practical experience in the field of information technology customer service and end user support, or… more
- State of Massachusetts (Boston, MA)
- … service tickets in alignment with departmental policies, ensuring high-quality customer service . * As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000… more
- Boston University (Boston, MA)
- …ability to execute data pulls and develop custom reports. + Strong organizational and customer service skills, with the ability to manage multiple priorities in ... **HR BUSINESS ANALYST , HR - Systems** **Job Description** **HR BUSINESS...limited to Personnel Administration (PA), Organizational Management (OM), Manager Self- Service (MSS), Employee Self- Service (ESS), and Payroll,… more
- Highmark Health (Boston, MA)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- Intermountain Health (Boston, MA)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- Cardinal Health (Boston, MA)
- …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- UMB Bank (Boston, MA)
- …Suite to include Word, Excel, PowerPoint, and Outlook + Good interpersonal and customer service skills + Proficiency in organizing and prioritizing work to ... participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and improving workflows. Results may impact the operations of one or more departments. Customer Service : Ability to provide a high level of customer ... making a difference in people's lives.** The EHR Application Analyst IV performs a variety of duties related to... service and staff training to meet customer service standards and expectations for the… more
- Parexel (Boston, MA)
- …patient at the heart of everything we do. **Job Title:** Market Development Analyst At Parexel, we are a leading Clinical Research Organization (CRO) company ... medicines to patients. We are seeking a Market Development Analyst to join our team. As a Market Development...all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential… more
- Cleo (Boston, MA)
- …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more