- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to… more
- Leidos (Rockville, MD)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst (Tier 3 support)** to support a ... obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are...and provide data analysis to determine root causes of application issues. The candidate must possess strong communications skills… more
- Robert Half Technology (Washington, DC)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. If you have a can-do attitude and are looking to be part of a highly motivated ... team, this position is for you. Service Desk Analysts represent the ...end users. It is also required for this Help Desk Analyst position to know how the… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise ... be located in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to customers, as… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position ... be full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are...from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure +… more
- Marriott (Washington, DC)
- …**JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical ... systems + Operations subject matter expertise in supported business application platform(s) + Excellent customer service and...chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures… more
- NuAxis Innovations (Reston, VA)
- …application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience preferred. ... **Call Center Analyst - HR Desk ** Location **Reston,...customers + Creating, tracking, and resolving Human Resources (HR) application incidents and service requests. + Fulfilling… more
- Robert Half Technology (Washington, DC)
- Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a variety ... of tasks related to incident management, software and application troubleshooting, network connectivity, and IT security. You will work in a fast-paced environment… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Technician (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... service and/or support experience working in a Help Desk , Service Desk , or Call...o CompTia Ao CompTia ServerCompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist What We… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- Marriott (Washington, DC)
- …Completes projects or additional assignments as requested by the Support Manager. The Service Desk operates on a 24x7x365 basis and flexibility with schedule ... Management **JOB SUMMARY** As a member of the IT Service Delivery organization, the support analyst provides...inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- Federal Reserve Bank (Washington, DC)
- …sexual orientation, gender identity, national origin, age, disability, genetic information, or application , membership, or service in the uniformed services. Req ... Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington :...Must be able to fully perform work that requires application of these competencies, in increasingly complex situations: data… more
- CACI International (Chantilly, VA)
- …software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources ... management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends. **More About the Role:** +… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) Washington, DC . Law Enforcement/Security Apply Now FBI Program Analyst III - Global Readiness Unit ... 14:00 - 22:00 (02:00PM - 10:00PM)Job DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more
- ATSG Corporation (Washington, DC)
- …using the FBI designated ticketing application to view, track, and update service desk IT tickets that concern mobile telecommunication services and devices. ... FBI Data Analyst (ITID) Washington, DC . Information Technology Apply...usage reports, and data synchronization. Responsibilities + Provide Customer Service Support to all customers while working on this… more
- Serco (Crystal City, VA)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... upon your ability to maintain/transfer your DoD Secret clearance.** Our Program Analyst (Sensors Program Management Support) (Block 4), located in Crystal City,… more
- Serco (Crystal City, VA)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... ability to maintain/transfer your DoD Secret clearance.** Our Acquisition Management Analyst (PTMU Acquisition Planner), located in Crystal City, Arlington, VA,… more
- Serco (Washington, DC)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... supports NAVSEA and the US AUKUS program. The Military Analyst will support the efforts and actions of the...the Defense Security Assistance Management System (DSAMS). + FMS Desk Officer experience at the Defense Security Cooperation Agency… more