- Eclaro (Travilah, MD)
- …supporting the Service offerings. Responsibilities: Focused on superior customer service with high energy, professionalism, and welcoming characteristics. ... Provides clear and accurate customer communication(s) in a timely fashion regarding the status...& accurate communications to the participating Sales or project manager regarding assigned tasks to meet implementation deadlines and… more
- PlanIT Group (Rockville, MD)
- lanIT Group is seeking (3) Application Developers (Assembler) to support our Federal customer in the Washington, DC area. The ideal candidate will provide support ... Mod's initiative will modernize IRS systems and processes, improve taxpayer experience , increase voluntary compliance, and reduce the Service's reliance on costly… more
- HomeSafe Alliance (Arlington, VA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... the last. **About the Role** HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee … more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking ... for a Price Comparison Customer Experience Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to… more
- Microsoft Corporation (Reston, VA)
- Microsoft has an exciting opportunity for a **Senior Customer Experience Program Manager ** in the Cloud+AI Silver Team. This team is responsible for ... + Project Management Professional (PMP) Certification or other relevant industry certification. Customer Experience Program Mgmt IC4 - The typical base pay… more
- Amgen (Washington, DC)
- …Join us and transform the lives of patients while transforming your career. **Omnichannel Customer Experience & Innovation, Senior Manager ** **What you will ... world. In this pivotal role within the Brand Technology team, the Omnichannel Customer Experience & Innovation Senior Manager , Patient Access, will report to… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-ARCOLA/DULLES, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Washington, DC)
- …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-FAIRFAX, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Arlington, VA)
- …an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable ... excellence and partnering with Amazon teams to positively impact customer experience . High focus on continuous improvement,...analytical field experience - 6+ years of experience in a Senior CX role, program manager… more
- Amazon (Arlington, VA)
- …Software Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to enhance the ... strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services,...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Arlington, VA)
- …new products, services, markets, and channels while also emphasizing on best in class customer experience . The manager will work closely with compliance, ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...as we grow. The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and… more
- FranklinCovey (Washington, DC)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...you from applying. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... of experience driving technology initiatives including 5+ years of customer -facing experience delivering technology enabled transformations - Experience … more
- Amazon (Arlington, VA)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- SHINE Systems & Technologies (Reston, VA)
- SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and ... is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide support,… more
- FranklinCovey (Washington, DC)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Amazon (Arlington, VA)
- …join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager . This role will focus on ... operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is...designers, product managers, and engineers to understand opportunities and customer connections for the Systems Manager product… more
- Amazon (Arlington, VA)
- …to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. ... Description We are searching for a talented Senior Product Manager - Technical (PM-T) to join our team building...our insights, we inform business decisions that directly impact customer experience as customers of new GenAI… more
