- Amazon (Arlington, VA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... (CS) Operations teams in order to deliver a high-quality customer experience within a rapidly expanding geography....and other forms of compensation may be provided as part of a total compensation package, in addition to… more
- Amazon (Arlington, VA)
- …be responsible for developing and managing our Amazon outsourced network customer experience initiatives and compliance processes, cultivating operational ... excellence and partnering with Amazon teams to positively impact customer experience . This is a high-impact, high-visibility...and other forms of compensation may be provided as part of a total compensation package, in addition to… more
- Amazon (Arlington, VA)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, ... obsessed and data driven candidate to improve the Customer experience , by leading strategic initiatives to...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Amazon (Arlington, VA)
- …several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be ... for CS operations globally. The role is centered on improving Amazon's customer experience by working on initiatives/programs centered around improving key… more
- Amazon (Arlington, VA)
- …how to improve business input metrics that drive growth and improve the end customer experience . * Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer… more
- Amazon (Arlington, VA)
- …success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Description The Amazon Vendor Services organization is seeking a Manager , Customer Success Manager to...to the development of features and programs that accelerate Customer growth and improve their experience working… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Manager , Product Manager - Customer Success & Onboarding We are excited about driving ... just ahead of the curve, but defining it. The Manager , Product Management for the Customer Success...onto our core platform. You will be an integral part of one of our most strategic & transformative… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , IT Customer Solutions (Billing System Applications) Recruitment Category TypeStandard Functional ... Manager Job CodeN/A Job Description Summary The Division Manager , Customer Solutions leads and manages the...Application Services Reports toDeputy Director, Application Services Full or Part TimeFull Time If Part Time how… more
- Capital One (Mclean, VA)
- …in an iterative, outcome-focused and well-managed way **As part of the Manager , Product Management role on the Enterprise Customer Matching team, you will:** ... Center 3 (19075), United States of America, McLean, Virginia Manager , Product Management - Enterprise Customer Entity Resolution **Product Management** Product… more
- Amazon (Arlington, VA)
- …and amplification of customer stories. Our team is seeking a Sr. Product Manager to own the central customer references repository tool for AWS Sales and ... intelligent recommendations to drive a more efficient and effective customer reference discovery and management experience . This...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our...you from applying. Basic Qualifications - 5+ years of experience driving customer initiatives including 3+ years… more
- Amazon (Washington, DC)
- Description AWS is seeking a Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group engages directly with customers and ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... of experience driving technology initiatives including 2+ years of customer -facing experience delivering technology enabled transformations * Served in DoD… more
- CACI International (Arlington, VA)
- Customer Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... in the National Capital Region (NCR). Perform as a Customer Account Manager (CAM) for Joint Service...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Washington, DC)
- Customer Relationship Manager - Department of State Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... Outside Continental US * * * CACI hiring a Customer Relationship Manager to work with our...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- Amazon (Arlington, VA)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... systems with a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level… more
- Amazon (Arlington, VA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... Description Sr. Customer Solutions Manager Are you ...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Manager Reston, VA 20190...Frequently Asked Questions or solutions to common problems as part of a customer self-help capability. + ... Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Manager to serve as a... with a master's degree required for consideration. + Experience providing IT or Software Application related customer… more