- AeroVironment (Arlington, VA)
- …evaluation criteria used in obtaining results; challenges are sometimes?unique. + Provide customer service and inter-departmental support + Analyze email and ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate with… more
- Tyto Athene (Washington, DC)
- …+ Comfortable in customer facing environments + Ability to maintain a positive customer service mentality **Desired:** + 1+ year of experience in an IT ... **Description** Tyto Athene is hiring an **Incident Response Analyst , Mid (Day Shift)** to support a law..., Mid (Day Shift)** to support a law enforcement customer in Washington, DC. Our Incident Response (IR) Analysts… more
- Ally (Washington, DC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred; however, remote option possible. The Senior Actuarial Analyst is responsible for developing and supporting a robust reserving framework… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
- Banc of California (Chevy Chase, MD)
- …offers a broad range of loan and deposit products and services, with full- service branches throughout California and Denver, Colorado, as well as full-stack payment ... portfolio. Reviews borrower information, perform credit/financial analysis and Know Your Customer (KYC) due diligence and insure initial application process meets… more
- Tyto Athene (Reston, VA)
- …is searching for a **Systems Analyst ** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional ... new hardware, ie, PC's, MACs, printers and other peripherals. + Receive and log customer calls via telephone, voice, self- service tickets, and electronic mail. +… more
- Applied Research Associates, Inc. (Reston, VA)
- …Associates, Inc. (ARA) has an outstanding opportunity for **WMD Analyst (Nuclear Enterprise Defense)** with experience identifying, monitoring, and assessing ... and protect US nuclear-, strategic, and C4I-related elements. The Intelligence Analyst contributes to Defense Intelligence Enterprise deliverables, including but not… more
- AeroVironment (Germantown, MD)
- …Regular **Job Description** We are seeking a highly skilled Sr. Enterprise Analyst to support Compensation, Talent & Performance for Workday Systems. This role ... business decision is seen from the lens of our customer .** + Collaborates with partner business units to reimagine...business cases to define high-level product features and desired service levels for existing and emerging IT offerings +… more
- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- CAI (Washington, DC)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Capital One (Mclean, VA)
- Senior Business Analyst - Bank Customer Resiliency Have you ever thought about what happens if a customer over-draws their checking account? They are in ... overdraft status and the Bank Customer Resiliency (BCR) team steps in to help manage...expertise in credit analysis combined with broad generalist business analyst skills. You will be at the forefront of… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Analyst Reston, VA 20190...Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to ... Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Analyst - IT Customer Solutions Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.14 ... is open to current WSSC Water employees only. TheIT Analyst - IT Customer Solutionswill work closely...honorable discharge or Certificate of Satisfactory Completion of Military Service , the spouse of an eligible veteran who has… more
- SHINE Systems & Technologies (Reston, VA)
- … Desk support. + Ability to work in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding communication ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition… more
- CACI International (Chantilly, VA)
- Service Catalog/Request Fulfillment Management - Requirements Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... None * * * The Information Technology Service Management (ITSM) Service Catalog/Request Fulfillment Process Analyst supports the design, deployment, and… more
- Oracle (Washington, DC)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- CACI International (Forest Heights, MD)
- …via multiple channels, including phone, web chat, email, and ticketing * Demonstrate sound customer service and telephone etiquette in responding to customer ... Service Desk Analyst Job Category: Information...detail, problem solving, and a desire to provide outstanding customer support * Analyze and resolve complex service… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Xcelerate Solutions (Fort Belvoir, VA)
- Configuration Management Analyst - TS Xcelerate Solutions is s eeking an experienced Configuration Management (CM) analyst for a position located at Ft. Belvoir, ... advisor to identify risks and make recommendations to the government customer for improvement of configuration management processes. Come join our award-winning… more
