- Fidelity TalentSource LLC (Tysons Corner, VA)
- …in financial services with an emphasis in providing an excellent customer experiencePlanning experience and knowledge of financial markets and productsStrong social ... ability to deliver highly personalized service to each clientAbility to find success in a dynamic, deadline driven, and detailed compliance environmentAbility to… more
- Lumen (Washington, DC)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- ServiceNow, Inc. (Vienna, VA)
- …candidates. **What you get to do in this role:** The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a ... achieve their goals. + Become an expert in ServiceNow's customer success methodology. + Drive the ...from across the company ecosystem. + Act as a customer advocate within the company, ensuring that… more
- Sharecare, Inc. (Washington, DC)
- …everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Clinical Advocate supports the implementation and delivery of Sharecare's Advocacy program by ... do so in an appropriate, efficient and cost-effective manner. The Clinical Advocate coordinates with the member, their Primary Care Provider, Specialty Care… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Amazon Web Services (AWS) is looking for a Developer Advocate to join the Open Source Strategy & Marketing...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Deque Systems (Herndon, VA)
- …personality and work ethic. Deque's core values are central to our culture of customer satisfaction. Do you share them? + Innovation with results that matter + ... world. Position Description We are looking for a Developer Advocate who will embrace and spread our accessibility mission...+ Bring market and product insights/feedback to the product success task force. + Share actionable insights on messaging… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Confluent (Washington, DC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Washington, DC)
- …Data Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer ... + Coordinate the engagement of other Confluent resources (eg Customer + Operations, Customer Success ,...strong advocates on behalf of Confluent. + Champion and advocate for Enterprise customer requirements within Confluent.… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Amazon Vendor Services, you will work with Amazon's ... Garden, etc.) Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience… more
- Amazon (Arlington, VA)
- …create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work with ... Software Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience… more
- Amazon (Arlington, VA)
- …issues and drive process improvement projects to eliminate root cause defects. Sr. Customer Success Specialists resolve the most complex customer issues ... the best customer experience. As an Sr. Customer Success Specialist, you will have the...the opportunity to influence teams outside of CS and advocate for Autos customers by surfacing the pain points… more
- Steampunk (Mclean, VA)
- …senior leader focused on customer success , you will participate in customer , partner, and internal business meetings to advocate and support successful ... **Overview** As the **Senior Director, Quality & Customer Success ** , you will be responsible for overseeing the quality assurance and customer success … more
- SHRM (Alexandria, VA)
- Specialist, Customer Success (CSM) 1800 Duke St, Alexandria, VA 22314, USA Req #893 Tuesday, August 6, 2024 SHRM is a member-driven catalyst for creating better ... of more than 362 million workers and their families globally. **SUMMARY** The Customer Success Manager for Enterprise Solutions will be responsible for providing… more
- EAB (Washington, DC)
- …of higher education subject matter + Experience with Salesforce or similar Customer Success platform + Commitment to valuing diversity, practicing inclusive ... practitioners to accelerate progress and drive results across enrollment, student success , institutional strategy, data analytics, and advancement. We work with each… more
- Norstella (Washington, DC)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Aug 29, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... decision-making along the entire drug development journey. **The Role** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
