- 4370918 (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a(n) [position title] within PNC's [name of division] organization, you ... and have an opportunity to contribute to the company's success . As a Financial Advisor within PNC Wealth Management,...results and pipeline management. Meets service level agreements on lead and referral follow up. Adheres to all applicable… more
- 4370918 (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a(n) [position title] within PNC's [name of division] organization, you ... and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager within...as a senior leader in this journey. You will lead a team of 8-10 product managers in the… more
- Canon USA, Inc. (Washington, DC)
- …Role Canon is seeking an experienced Senior Government Bid Specialist to lead the preparation, coordination, and submission of competitive and compliant proposals in ... world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local… more
- The Computer Merchant, LTD. (Manassas, VA)
- …Evaluation Engineering Support Specialist to join our dynamic team. Our client lead the charge in designing, developing, producing, integrating, and sustaining the ... As a Test & Evaluation Engineer, you'll play a pivotal role in the success of our projects. Your responsibilities will include: Collaborating with CWL and MTWS… more
- General Dynamics Information Technology (Falls Church, VA)
- …of the business and support impactful mission outcomes as a Customer Service Lead at GDIT. Here, you'll enable the success of the most critical government ... in Program Management. The Advana team is seeking a Customer Service Lead to join their program...an industry-leading standard of excellence in user experience and customer success , meticulously harnessing the power of… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise customer ... Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel: This position can be based remotely in the US. ~30% Travel Required Company… more
- Coinbase (Washington, DC)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Microsoft Corporation (Reston, VA)
- …connected experience that fosters satisfaction, loyalty, and long-term value. * Drive Customer Success : Lead architectural design, engaging with business ... sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal. * Leverage Agentic AI: Use Copilot prompt engineering… more
- Dodge Construction Network (Washington, DC)
- … Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and ... and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into… more
- PagerDuty (Washington, DC)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- Qualtrics (Washington, DC)
- …Do** + Grow and lead a team of Leaders and Technical Customer Success Managers to deliver high-touch technical support and technology configuration services. ... globe who think that's work worth doing. **Senior Manager, Customer Success - Public Sector** **Why We...customer adoption, maturity, and retention. **How You'll Find Success ** + Demonstrated ability to build and lead… more
- Microsoft Corporation (Washington, DC)
- …needs, regardless of segment - Civilian, Defense, or intelligence community. As a Senior Customer Success Account Manager (CSAM), you are the primary delivery ... lead and a partner for our more strategic customers,...awareness of the cloud technology marketplace, including Microsoft competitors. ** Customer Success Leadership** Initiates conversations with customers… more
- Microsoft Corporation (Reston, VA)
- …time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will ... real? As a CSAM, you are the primary delivery lead and a partner for our more strategic customers,...team leaders and with guidance from more experienced colleagues. Customer Success Leadership and Customer … more
- Oracle (Washington, DC)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer ...participating in key initiatives, be a part of or lead the building of CS tools and enablers, mentoring… more
- Amazon (Arlington, VA)
- …build executive relationships, lead transformational conversations, and directly impact customer success while advancing AWS's EUC strategy in the market. ... the full potential of cloud-based desktop and application solutions. As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the strategic… more
- ISC2 (Washington, DC)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Confluent (Washington, DC)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Brivo (Bethesda, MD)
- Summary As a Customer Success Manager, you will play a pivotal role in our Customer Success organization, driving customer satisfaction and sales ... and proactive problem-solving Qualifications + 3+ years of experience in a Customer Success , Account Management, or similar client-facing role, preferably in… more
- Oracle (Washington, DC)
- …attain/exceed defined customer objectives. + Create an environment providing team success today while developing new strategies for future growth. + Establish a ... **Job Description** This role will lead and manage delivery teams responsible for providing...act as a trusted technical leader and liaison between Customer and Oracle implementation, Support, and Development teams in… more
