- BAE Systems (Washington, DC)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** Enterprise Service Desk Analyst ** , you'll play a ... professional looking for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support… more
- CAI (Washington, DC)
- …in bringing neurodiversity to the enterprise . **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...+ Active listening skills and effective communication strategies + Enterprise ticketing application experience - BMC Remedy Service… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... of the F-35 program, to include development, production, and sustainment. Our Senior Enterprise Data Analyst , located in Crystal City, Arlington, VA, supports… more
- Clark Construction Group, LLC (Mclean, VA)
- …**Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding ... and independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability to… more
- Marriott (Bethesda, MD)
- …continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to...and Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed.… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) WASHINGTON, DC . Government/Military Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... pipeline for future opportunities. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more
- BAE Systems (Washington, DC)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... planning, integration, and execution for the modification for all in- service conventional surface ships. The analyst helps...the development of Task Planning Sheets in the Navy's Enterprise Planning System (NEPS). + Liaison with other NAVSEA… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has the right opportunity for you! As the Submarine Configuration Management Analyst , supporting our Washington, DC office, you will provide programmatic support to… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Then Serco has the right opportunity for you! **As the Logistics Sustainment Analyst (Submarines), you will provide programmatic support to one of our NAVSEA… more
- AeroVironment (Arlington, VA)
- …Digital Business Team. **Position Responsibilities** + Provide Tier 1 Cyber service desk support, including initial customer contact, issue identification, ... **Worker Type** Regular **Job Description** **Summary** The Cyber Security Analyst I is a crucial junior contributor that is required to operate with managerial… more
- Koniag Government Services (Washington, DC)
- …Technology Solutions, LLC,** a Koniag Government Services company, is seeking a Business Analyst with a Secret Clearance to support **ATS** and Department of State ... System (TOMIS) with software application development, system administration, and help desk support. **Essential Functions, Responsibilities & Duties may include, but… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced Lifecycle Quality Analyst III - Scientific Applications to ensure quality across the full lifecycle of our ... be completed in a remote environment. Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be able to access and navigate each… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office… more
- Koniag Government Services (Washington, DC)
- …Leahy vetting process and future eligibility determinations. + Provide input to AF desk officers on any draft papers, memos, cables (ie, formal State messages), ... DoD-implemented training and assistance programs. + Support AF leadership and desk officers in their engagement on Congressional, inter-agency, and academic… more
- Koniag Government Services (Chantilly, VA)
- …in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to applications as ... requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical documentation + Basic… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Submarine contract in the maintenance, sustainment, and disposal of in- service submarines. The Team Submarine concept unifies diverse submarine-related activities… more