- Xerox (Washington, DC)
- …development of technical and client service process documentation responsibilities as assigned. + The Help Desk Associate will record the customer's call and ... request. Some problem calls may be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics to try to resolve the… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide the… more
- Westat (Rockville, MD)
- **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:** Westat is currently seeking experienced bilingual ... help desk agents to work 40 hours... help desk agents to work 40 hours per week, Monday...articulate answers to requesters. **Preferred Qualifications and skills:** * Associate 's degree or higher in an IT-related or customer… more
- General Dynamics Information Technology (Chantilly, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk ... no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to support **our government client's**… more
- TEKsystems (Odenton, MD)
- …for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network ... Top Skills' Details -TS/SCI only - Associate 's Degree with 7 years of experience, or...comprehensive knowledge of desktop operating systems and applications Skills: Help desk support, Customer service, Technical support,… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- V2X (Springfield, VA)
- …Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Floor Supervisor for the HUD contract. This role will be remote. **Responsibilities** Resolves technical ... and hardware specialists for solutions + Records solutions into database for other Help Desk professionals. + Redirects issues to appropriate resource if… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS **Responsibilities** + Responsible for investigating and ... and hardware specialists for solutions + Records solutions into database for other Help Desk professionals. + Redirects issues to appropriate resource if… more
- ICF (Reston, VA)
- …Division is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst,** **with a Secret Clearance** to support ... Qualifications:** + ServiceNow CSA (Certified System Administration) Certificate + Associate 's degree or higher is preferred. **Job Location:** This position… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... + Required certifications: CompTIA A+, Network+, CCNA, AWS Solutions Architect Associate , Azure Administrator and Office 365 Fundamentals **Knowledge, Skills and… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution in minimum… more
- Cayuse Holdings (Reston, VA)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service-specialist ... property accountability, lead meetings and event schedules. **Qualifications** + Associate 's degree (Bachelor's Degree preferred) or Certificates from technical… more
- Compass Group, North America (Washington, DC)
- …Group + We are hiring immediately for full time and part time FRONT DESK CLERK positions. + Location: Gallaudet University - 800 Florida Avenue, Washington, DC 20002 ... varies. Message and data rates may apply. Text STOP to opt out or HELP for help . Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and… more
- HealthFitness (Alexandria, VA)
- …work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities ... employment opportunities. HealthFitness is looking for a substitute Front Desk Attendant to join the team at our client...Tribune** . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured… more
- HealthFitness (Alexandria, VA)
- …work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities ... HealthFitness is looking for a part-time (26 hours/wk) Front Desk Attendant to join the fitness/recreation team at our...Tribune** . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured… more
- Rapid Cycle Solutions (Reston, VA)
- …resolutions to all levels of an organization. + Responding and resolving help desk and JIRA requests + Associate or Bachelor's degree in Computer Science, ... Information Technology, System Administration, or a closely related field, or equivalent experience Nice to Have Qualifications: + Full Stack Development Support + Java/Go + JavaScript + React, Angular, or Vue + Development in AWS, Azure, or GCP (specifically… more
- Xerox (Washington, DC)
- …point of contact for all equipment, support and service. + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check ... Docucare Associate - Joint Base Andrews, MD **General Information**...your designated area + Daily check in email to Help Desk + Xerox Onsite to keep...+ Daily check in email to Help Desk + Xerox Onsite to keep consistent updated logs… more
- H&R Block (Washington, DC)
- **551129BR** **Title:** Associate Team Leader **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to ... provide help and inspire confidence in our clients, associates, and...open. **A Typical Day ** Joining us as an ** Associate Team Leader** , you'll support a single retail… more
- New America (Washington, DC)
- …New America's Education Policy Program seeks a dedicated and detail-oriented Program Associate to support our Teaching, Learning, and Tech (TLT) program. TLT is ... environments across both formal and informal settings. The Program Associate will assist senior staff with the development and...other professionals who work with students and families to help overcome the digital divide. + Convene networks of… more