- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4611/it-operations-staff-%28help- desk - tier -i-ii%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID**… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of...schedule * US Citizenship * Must have an active/current Top Secret clearance with SCI eligibility. *… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS /SCI** **required** ... Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more
- General Dynamics Information Technology (Washington, DC)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems ... Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**...months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required… more
- General Dynamics Information Technology (Washington, DC)
- …4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or ITIL v4 Certification and a Security+ ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job...At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help … more
- General Dynamics Information Technology (Washington, DC)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Job Family:** Program Management **Skills:** Hiring,People ... At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure...in a fast-paced environment + Security Clearance Level: Active Top Secret with eligibility for SCI +… more
- V2X (Springfield, VA)
- …challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our ... required to be onsite. The position requires an active Top Secret /SCI clearance and the ability to...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- TEKsystems (Fort Belvoir, VA)
- …Security+/8570 compliant certification and TS /SCI clearance required for this opportunity. Skills: Help desk , Service desk , Windows, desktop Top ... Description: + This position requires an active DoD Clearance ( Secret , Top Secret , Top...Skills Details: Help desk ,Service desk ,Windows,desktop Additional Skills & Qualifications: Must have excellent customer… more
- Insight Global (Herndon, VA)
- Job Description A client in the Reston, VA area is seeking a TSSCI Cleared Tier I Service Desk candidate to support a federal program. Candidates will be ... ensure customers receive the highest level of customer support. Help customers overcome tough challenges through monitoring and performance...* Must have Security+ DoD 8570 Level II * TS /SCI clearance * Good to have experience with SCCM… more
- Red River (Arlington, VA)
- …Strong leadership skills with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory… more
- Distributed Solutions Inc. (Reston, VA)
- …origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS /SCI with Polygraph From: Distributed ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support.… more
- Koniag Government Services (Arlington, VA)
- …or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. **Working Environment & Conditions** This ... ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving...tools. + a high school diploma. + An active Secret clearance (clearable up to Top - Secret… more
- Node.Digital (Arlington, VA)
- Tier 1 Technician/Specialist Location: Arlington, VA Must have Top Secret Security Clearance Node is supporting a US Government customer on a large ... production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and...schedule * US Citizenship * Must have an active/current Top Secret clearance with SCI eligibility. *… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. + Thoroughly documents… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …problems into technical or functional system requirements . Provide direct user support ( Tier 1/2 service desk ) . Develop process improvement recommendations and ... **Business Analyst TS /SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy...and the wisdom to know when to ask for help . Strong problem-solving and analytical skills . Ability… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …to operate (ATO) documentation and processes in accordance with client policies and guidance. * Provide Tier 2 and 3 help desk support as defined by the ... **Sr. Database Architect Active TS /SCI REQUIRED** **Category:** Software Development/ Engineering **Main location:**...typically does not hire individuals at or near the top of the range for their role. Compensation decisions… more
- Stratus Solutions (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... * Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- ManTech (Laurel, MD)
- …related to these systems. **Responsibilities include, but are not limited to:** + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and...IAT Level I certification. **Security Clearance Requirements:** + Current/Active TS /SCI with Polygraph **Physical Requirements:** + Sedentary work, speaking,… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... and work with external teams to improve user experience + Assist customers with Tier 2 incident resolution for Linux and windows applications + Provide remote end… more