- Three Saints Bay (Washington, DC)
- …the DPAS Warehouse Module used to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
- Leidos (Suitland, MD)
- …MD. In this role you will provide BMC Remedy IT Service Management ( ITSM ), and System Administration support for users located throughout the National Maritime ... world. Your responsibilities include installing, configuring, and upgrading the BMC Remedy ITSM Suite and coordinating with local IT representatives to ensure all… more
- EM Key Solutions, Inc. (Washington, DC)
- Washington, DC, USA | Contract Testing and Evaluation (T&E) Program Manager Hybrid Position : This hybrid work model provides on-site support in the Washington, DC, ... Key Solutions seeks a Test and Evaluation (T&E) Program Manager to support the Defense Health Agency (DHA) Program...the T&E PSB + Set the IT Service Management ( ITSM ) Practice strategy, lead tactical execution, and contribute as… more
- CACI International (Arlington, VA)
- Senior Program Manager (IT Operations) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day...a broad portfolio of performance-based IT services (TOC, EUS, ITSM , Asset, VTC) to DHS CISA ensuring that new… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated ITSM Queue Manager with the ability to work in challenging, consultative, and collaborative team ... service desk staff, and reports on performance. The Queue Manager will also determine when tickets have a high...unknown to escalate the tickets to the Problem Management process . Responsibilities include: Monitoring queues and assign tickets to… more
- Leidos (Washington, DC)
- **Description** Leidos is hiring a **Junior Asset Manager ** to support the ESA V program. The ESA V program is an IT Services program supporting several federal ... side support, Windows workstation engineering and maintenance, managed print services, ITSM , Active Directory services, and video conferencing, among others. Leidos… more
- Intact Technology (Reston, VA)
- …documentation and analysis of workflows. + Serve as an expert in ServiceNow ITSM , guiding clients through strategic adoption and process improvement. + Develop ... Business Process Consultant Intact Culture: Intact is committed to...ServiceNow application suites, beyond those listed above such as ITSM , WSD, HRSD, GRC, and SPM. + Working knowledge… more
- Leidos (Washington, DC)
- …opportunity to make an impact? Leidos has an opening for an **End User Services (EUS) Manager ** on the ESA V program. ESA V is an IT Services program supporting the ... help desk, desk side support, Windows workstation engineering and maintenance, ITSM , Active Directory services, and video conferencing, among others. Candidate… more
- Leidos (Washington, DC)
- **Description** Leidos is hiring a **Project Manager ** on the ESA V program, in Washington, DC. ESA V is an IT applications and infrastructure services program ... including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and maintenance, telecommunications and… more
- Ensono (Washington, DC)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services is responsible...+ Prepare, and solicit business approval through Ensono's productization process including the market viability of the idea, viability… more
- ManTech (Herndon, VA)
- …career and customer-oriented Engineer to serve as the **Engineering Service Delivery Manager ** for a program that supports a variety of customer IT requirements ... for team meeting contractual performance criteria. + Implement technical and process changes in a highly complex infrastructure environment that spans multiple… more
- SGI Global, LLC (Washington, DC)
- …and Portfolio Management best practices, solutions, associated tools; business process analysis and re-engineering methodologies and processes + Demonstrated ... reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge of organizational development methodologies… more
- Leidos (Washington, DC)
- …Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are highly motivated ... to include Incident Management, O&M, and support prioritization. *Supports the NOC Manager , Enterprise Operations Manager (EOM), Critical Situation Manager … more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …platform in the Information Technology department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or Washington, DC ... this position include: + Lead work streams in ServiceNow, develop engagements, process design, technical design, defining agile stories, working with the development… more
- SAIC (Washington, DC)
- …+ Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified speciality(ies). + Responsible ... to being imported / inserted into ServiceNow. + Participate in platform, process , and integration testing. + Develop and maintain Discovery schedules, pattern usage… more
- CACI International (Chantilly, VA)
- …You will serve as a Scrum Master for the team providing Agile process oversight and facilitate scrum ceremonies. You will be responsible for contract deliverables ... the project schedule in collaboration with the CMDB Project Manager . **The ideal candidate will bring:** + Project Management...ITOM and CMDB experience + A strong understanding of ITSM , and ITIL. + A proven track record in… more
- PwC IT Services Co. (Washington, DC)
- …Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Manager **Job Description & Summary** A career in Information Security, within ... our careers, now and in the future. As a Manager , you'll work as part of a team of...accounts, Microsoft Windows Server OS and using diagnostic tools ( process monitor, event viewer, debug) to troubleshoot, and Microsoft… more
- Insight Global (Fairfax, VA)
- …on years of experience. Essential Functions . Supports the Proposal Manager during the entire proposal lifecycle, provides configuration management, prepares ... address client solutioning related to IT, Data Analytics, Cybersecurity, ITSM , Architecture and Engineering, AI/Machine Learning, Cloud Migration, IT Governance… more
- General Dynamics Information Technology (Falls Church, VA)
- …GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. To be successful in this position you need to be collaborative and ... managing multiple states simultaneously and briefing the Program Information System Security Manager (P-ISSM) on progress, hurdles, and roadblocks as they arise. +… more
- Baylor Scott & White Health (Washington, DC)
- …+ Expand SIEM program, ensuring log coverage, alert development, and process improvement. + Partner with cyber threat intelligence, the vulnerability management ... problem solving, team building, and judgment-making skills. + Skilled project manager with ability to articulate business needs. + Excellent written, verbal,… more