- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... information in an effective manner with a clear understanding so customer issues are successfully resolved Provide OIS Operations management with regular updates via email on common problems encountered and identify possible longer-term solutions/improvements… more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Service Desk Specialist - Cleared Tier 2** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service- specialist senior ... -%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID** _2024-1380_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Public Trust_ more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist 3 - Tysons, VA** ID **12654** Location **Tysons, VA** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist ** to...and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **Abilities**… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Manager supporting one of the...large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to… more
- Leidos (Camp Springs, MD)
- …as solve complex problems using available tools. **Primary Responsibilities:** + Reports to Help Desk Supervisor/ Senior User Trainer or Application Manager. ... the way we do business. Leidos is seeking a ** Senior End- User Support Specialist ** located in...work of teams of user support staff, such as help desk staff. Organizes, prepares, schedules and… more
- Serco (Washington, DC)
- …of Defense - Serco has a great opportunity for you! This Part Time Senior Marketing/Communications Specialist will be 100% Remote and working with a dynamic ... the active and reserve components and all ranks, including senior leaders and sometimes VIPs. + Provide training to...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** **A** **dministrative Support Specialist ** Seize your opportunity to make a personal impact as an ... **A** **DMINISTRATIVE SUPPORT SPECIALIST ** **.** Join a high optempo, mission critical team...knowledge and experience to effectively support administrative functions to help ensure today is safe and tomorrow is smarter.… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance your skills and build your career in a… more
- Chenega Corporation (Washington, DC)
- …support + Perform account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of hardware and software + ... **Req ID:** 31829 **Summary** **IT Specialist II** **Joint Base Anacostia Bolling (JBAB),** **Washington...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Chenega Corporation (Washington, DC)
- …support + Perform account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of all hardware and software ... **Req ID:** 31743 **Summary** **IT Specialist III** **Joint Base Anacostia Bolling (JBAB),** **Washington...+ Provide desktop and laptop configuration and support + Senior labor category personnel typically work on high-visibility or… more
- Amentum (Washington, DC)
- …performed by the above, can operate continuously and with minimal disruption. The Help Desk Supervisor/ Senior User Trainer candidate should have knowledge ... Amentum is seeking a User Support Specialist to will provide IT technical support to...attend relevant trainings and meetings within the Department to help stay abreast of key IT initiatives that will… more
- Leidos (Rockville, MD)
- …Trust Clearance. As a Systems Administrator, you will work with a team of Help Desk Technicians in providing on-site and remote support for computer ... System Admin to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position will be on client-site in Rockville, MD 2-3 days… more
- SAP (Herndon, VA)
- …of a Senior Position **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and ... **We help the world run better** At SAP, we...input immediately. Responsibilities: Provide Triage tasks for Support Service Desk / Engineering Support validating incoming support cases for… more
- Serco (Herndon, VA)
- …Looking for a challenging and exciting career opportunity? Serco is seeking a motivated Senior Software Engineer to join our talented team of 10! Serco supports CMS, ... applications. + Research and evaluate various technical solutions to help design scalable solutions. + Create POC on new...complex projects and is considered to be the top-level contributor/ specialist . + May report to an executive or a… more
- Leidos (Odenton, MD)
- …related issues as well as maintain the integrity of the Site domain + Perform help desk support of IT systems + Provide first-level contact with customers, to ... include senior leadership personnel and convey resolutions to issues, track...Certified Internet Associate-Junos Certification (JNCIA-Junos) + Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT) + Cisco… more