- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... be substituted for a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- TAD PGS, Inc. (Laurel, MD)
- …Responsibilities: + Provide support for account administration requests via the Service Desk ticketing tool, phone, email, live agent and chat to include ... **Work site is 100% Onsite in Laurel, MD** We are seeking an IT Help Desk Agent to help us support the information technology needs of the nation 's leading… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid-level...requests and incidents that have been escalated by the junior level analysts. * Leverage remote control technology (such… more