- Dunhill Professional Search (Fort Belvoir, VA)
- …experienceExperience with an incident tracking system (or) 2 years of experience on the service desk in a junior capacity with positive performanceTop Secret ... and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... be substituted for a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Night Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * The Technology Operations Center (TOC) Service Desk service desk agent...requests and incidents that have been escalated by the junior level analysts + Leverage remote control technology (such… more
