- ABBTECH Professional Resources, Inc. (Washington, DC)
- …tasks - Ability to work well as part of a team Desired Qualifications: - Previous Service Desk Experience - Ability to run reports - Active Public Trust ... Network Manager , Network Engineers, 3rd party Network Service Providers, Service Desk , and...Diploma or equivalent - 4+ years of applicable work experience - Ability to obtain and maintain a public… more
- Commvault (Washington, DC)
- …communication skills, persuasive, listening skills + Background in IT infrastructure; SaaS Experience Preferred **Meet the Hiring Manager :** Grant Wagner - ... leadership. + Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account performance objectives… more
- LOFT (Reston, VA)
- …of a manager , performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening ... Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager ...fairly and with respect, valuing differences Position Requirements: Client Service : Ensures that the client remains the top priority… more
- FREEMAN (Lanham, MD)
- …permissions - Manage and Support company assigned mobile devices - Support showsite and service desk deployments and assist with setup and breakdown as needed - ... - Experience with MS Desktop/Server Operating Systems - Excellent customer service skills - Experience managing Apple Operating Systems - Experience… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …point for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors ... for what we do and our commitment to quality service . Summary The Business Information Services Manager ...related field, coupled with 5+ years IT program management experience . + Current Security + CE OR PMP/PMP-A certification… more
- General Dynamics Information Technology (Washington, DC)
- …for some of the most complex government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career where your ... Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework,IT Service Desk ,...2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk Manager is responsible for...IT, Business Administration, or related field + 8+ years of experience in service desk or IT ... support operations + Minimum 3-4 years of service desk management or supervisory experience + Expert understanding of ITIL frameworks and best practices +… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee...equivalent work experience . + 9+ years of experience in service desk operations, call ... The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...center, and deskside support. + 3+ years of experience managing technical personnel. + 2+ years of … more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...relevant experience working in an IT or Service Desk environment. + IAT Level II… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... ** * High school diploma or GED; 2 years experience in the guest services, front desk ,...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation...Experience in training and mentoring staff to enhance service delivery. **ADDITIONAL REQUIREMENTS** + Must be able to… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... degree in IT, Business Administration, or related field + 6+ years of experience in service desk operations + Minimum 2 years of supervisory or lead… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- Link Solutions Inc (Adelphi, MD)
- …. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD 8570/DoD ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Sage Hospitality Group (Washington, DC)
- …home at the Homewood Suites Washington DC Capitol- Navy Yard **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed...and departures, and guest transportation, while maximizing the guest experience through top quality customer service . +… more
- Guest Services (Mount Rainier, MD)
- …Program; Housing & Meal Plan Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of the desk ... Compensation Amount: The Lead Front Desk Agent must have the ability to assist...have strong customer services skills and ensure excellent guest service is provided. This position reports to the General… more
- Silver Diner Development, LLC (Bethesda, MD)
- …Interacts with guests in and as they leave the restaurant to ensure a positive dining experience + Maintaining a clean Front Desk area to Silver standards + When ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,… more
- Guest Services (Mount Rainier, MD)
- …services for guests in a friendly and efficient manner. This position reports to the Front Desk Manager and Front Desk Lead. Job Description: Wage: $17.77 - ... Clerk must have the ability to perform all desk attendant functions including provide excellent service ...of safety issues and report them immediately to your manager . + Performs such other related duties as directed… more
- GovCIO (Washington, DC)
- …manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience . Current ITIL Foundation ... IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
