- General Dynamics Information Technology (Washington, DC)
- …ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We...of customer service level agreements. HOW A SERVICE DESK / HELP DESK … more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- General Dynamics Information Technology (Washington, DC)
- …**ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair… more
- TAD PGS, Inc. (Laurel, MD)
- …our team. Job Responsibilities: + Provide support for account administration requests via the Service Desk ticketing tool, phone, email, live agent and chat to ... have an outstanding Contract position for aJunior IT Help Desk Agentto join a leading Company located inLaurel, MD....Hiring Criteria: + Must have 2 or more years Tier 2 Enterprise IT Support experience + Have an… more
- System One (Washington, DC)
- …daily technical support to clients in conference room settings and via the AV Service Desk ; provide assistance to a team of technicians servicing high-end ... Media Systems Technician **Employment Type:** Full Time **Date Posted:** 3/10/2025...and video recording systems and video streaming + Assist Service Desk operations by responding to client… more
- System One (Washington, DC)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... Deskside Support Technician Washington DC, but will move to Merrifield,...program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed… more
- Stellar Innovations (Fort Belvoir, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting by ... Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services &… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and challenging ... career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and… more
- Marriott (Bethesda, MD)
- …Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support, initial contact and basic troubleshooting, and troubleshooting in ... with the Corporate IT discipline. . Manning on-site Help Desk and providing off-site systems support as business needs.... Liaise with hardware vendors, hardware repair, and 2nd/3rd tier internal iT resources as needed to resolve issues.… more