- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team ,...currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time position. **Job Summary:**… more
- Applied Research Solutions (Washington, DC)
- …as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the POX Customers site ... on users off the same stack. This person will help automate the configuration and deployment of said solutions...adaptable and to work constructively with a technically diverse team is also crucial. + A willingness to learn… more
- Red River (Chantilly, VA)
- …where everyone feels valued and able to do their best work, fostering a one- team mentality. Our employees work together to foster wise decision-making that relies on ... environment based on this teamwork and shared success. Our team works directly with our clients to create innovative...truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit… more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team . This is a hybrid role based in Chantilly, VA, supporting ... overall success. + Escalate recurring or unresolved issues to team leads or senior staff to help ...identify and resolve root causes. + Collaborate with the team and team lead to… more
- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- CyberData Technologies (Rockville, MD)
- …is seeking an experienced and customer-focused Help Desk Manager to lead and oversee a team responsible for providing exceptional IT support. This role ... Job Title : Help Desk Manager Location: Rockville, MD...+ Provide daily supervision and direction to the Service Desk team , offering phone and in-person support… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/service- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_ **Category** _Information… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Bachelor's Degree (May be substituted with equivalent experience) + HDI Support Center Team Lead Certified a plus + 3-5 years of experience as a ... provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks incidents....Customer Service Representative or Help Desk Operator. 0-2 years of management… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 to 5 ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- New York Times (Washington, DC)
- …it's worth paying for. The Climate desk is seeking a veteran journalist to help lead our climate coverage. The deputy will work closely with reporters in New ... New York Times is to seek the truth and help people understand the world. That means independent journalism...ability to improve and elevate every story. The Climate Desk is a highly collaborative team ; editors… more
- IHG (Alexandria, VA)
- …budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and taking the lead ... Reporting into the Director of Rooms you'll manage a team of front desk employees across several...work to a wide range of benefits designed to help you live your best work life - including… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- TekSynap (Ashburn, VA)
- …repository of VA application issues and report application issues to Government VAT Team Lead and SSD Director in applying Information Systems Security ... Security Professional (CISSP) **Overview** We are seeking an experienced **Vulnerability Assessment (VA) Team Lead ** in support of a government customer to join… more
- The Gathering Spot (Washington, DC)
- …experience. The Community Experience Lead will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects ... to the club, introduce them to community touchpoints, and help integrate them into the culture. Collaborate with programming...Leadership & Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality,… more
