- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician is responsible for installing, maintaining, and upgrading computers… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Required: Up to 10% Type of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- William C Brown Inc (Chantilly, VA)
- …modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup ... being exposed to new technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for end-users Work in collaboration with Tier … more
- Leidos (Rockville, MD)
- …administrator and deskside technical support at our customer site as a **Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** + This person ... the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such as software… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification + ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and...for solving user problems requiring an advanced level of technician support + Serve as the technical… more
- Ankura (Washington, DC)
- …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... Technician will provide technical support and leadership to Tier 1 team...required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize… more
- CoreSite (Reston, VA)
- …for our day shift which requires the ability to regularly work from 11:00PM - 7:30AM. A Tier 2 technician will be responsible for day to day operations of ... services, and that internal customer demands are met. A Tier 2 technician requires the...CoreSite premises + Provide day-to-day exceptional customer service and support + Maintain and complete regular facility and security… more
- Red River (Chantilly, VA)
- …for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining ... We are looking for a Tier 1 Technician to join our...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- SAIC (Washington, DC)
- …We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and ... with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users...or ITIL certifications desired + Must possess at least 2 years of relevant work experience and a Bachelor's… more
- TAD PGS, Inc. (Laurel, MD)
- …degree or equivalent work experience + Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. + Must have a valid ... (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
- CoreSite (Reston, VA)
- …the maintenance to ensure the MOP is adhered to and uptime is maximized. + Provide Tier 2 troubleshooting input during an event related to the power and cooling ... As a member of CoreSite's Operations Support Center (OSC) team, and reporting to the...working with Internet Exchange Points + Experience dealing with Tier 1 & 2 carriers, ISPs, etc.… more
- CoreSite (Reston, VA)
- …quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs ... The VA1 Facilities and Data Center Technician IV must possess an expert level of...shift which requires the ability to regularly work from 2 :00 pm to 10:30 pm EST Tuesday to Saturday.… more
- TAD PGS, Inc. (Laurel, MD)
- …Tier 2 IT related work experience + Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be able to obtain Secret level ... Microsoft Certified Systems. + Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. VEVRAA Federal Contractor / Request… more
- Belay Technologies (Laurel, MD)
- …Belay Technologies is seeking a Hardware Technician . The ideal candidate shall provide Tier 2 and 3 on-site and remote support for computer workstations, ... peripherals, network switches, routers, telecommunications and teleconferencing equipment. The technician will be working on a small team of... will be working on a small team of 2 FTEs that support a large organization.… more