- Chenega Corporation (Arlington, VA)
- …Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level: Secret Clearance. Top ... Tier 1 Help Desk Analyst Arlington, VA . Information...DoD IAT Level II Certification is required. + DoD Secret Clearance is required. Top Secret … more
- General Dynamics Information Technology (Washington, DC)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems ... Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**...months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required… more
- General Dynamics Information Technology (Washington, DC)
- …4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or ITIL v4 Certification and a Security+ ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job...At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help … more
- Tesla Laboratories. Inc. (Vienna, VA)
- Active Top Secret Clearance Required The position is on...Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support....and communications skills + US Citizenship necessary + Active Top Secret Clearance REQUIRED Benefits Paid vacation… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …or more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other...+ Collect data for proper escalation and resolution by Tier 2/3. + Perform network management services to include:… more
- Distributed Solutions Inc. (Reston, VA)
- …origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS /SCI with Polygraph From: Distributed ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support.… more
- Nightwing (Sterling, VA)
- …civil, and commercial markets. Nightwing is seeking a System Administrator / Help Desk Specialist Senior to provide Tier 1-3 level support in the Herndon, ... as assigned, within the scope of the position, based on program requirements. ** TS /SCI with Polygraph is Required Day 1** * Provide support to Customer automated… more
- CACI International (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular Percentage of Travel...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
- CACI International (Laurel, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular Percentage of Travel...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
- Stratus Solutions (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... * Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support ( Tier 1/2 service desk ) * Act as liaison with client for ... **Business Analyst TS /SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy...and the wisdom to know when to ask for help * Ability to collaborate with team members and… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …Apply security patches, IAVAs, STIGS, and updates (including operating system updates) + Assist Service Desk technicians as needed with Tier I and Tier II ... troubleshooting **Qualifications** + High School diploma/GED + Active DOD TS /SCI (as recorded in DISS) + Currently possess DoD 8570.1-M IAT Level II + Currently… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Washington, DC)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....Security+ (DoD 8570 Compliance) * Security Clearance Level: Active Top Secret \DOE Q * Location: On Customer… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk...problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...* Track and manage operational metrics **Requirements:** * Active Top Secret with SCI Eligibility * Minimum… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk...problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...* Track and manage operational metrics **Requirements:** * Active Top Secret with SCI Eligibility * Minimum… more
- TekSynap (Arlington, VA)
- …+ Bachelor's degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager ... operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...labor category with at least 5 years' experience providing Tier 1 support for a TS /SCI system.… more
- GCyber (Arlington, VA)
- …service quality and operational efficiency. + Act as a liaison between the help desk team and senior management, translating technical requirements into ... actionable strategies. + Manage and supervise help desk employees, providing guidance and training...support functions. Minimum Qualifications and Experience: + Active DoD Top Secret /SCI security clearance + Bachelor's degree… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more