- CACI International (Arlington, VA)
- Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Service Desk Manager to join our service desk team. The Service … more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** ... VA. At GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is… more
- SAIC (Reston, VA)
- …mission excellence on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the ... Service Desk team as part of a...Service Desk team as part of a larger Enterprise IT...responsible for the overall performance and management of a Service Desk with 15+ team members within… more
- ManTech (Chantilly, VA)
- The Service Desk Experience Manager (SDXM) will oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer ... customer experience through streamlining workflows, automating repetitive tasks, and optimizing Service Desk resources. The SDXM is the main point of contact for… more
- CACI International (Arlington, VA)
- TOC Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * * **The Opportunity:** CACI is seeking a Technical Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents that provide technical… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer and other accessory operation for end users to accomplish business tasks effectively and timely. The Engineer is… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues of… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Information Systems Management **Skills:** IT Service Desk ,People Management,ServiceNow Platform **Experience:** 15 + years ... Yes **Job Description:** Transform technology into opportunity as an **IT Service Desk Manager** with GDIT. A career in enterprise IT means connecting… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to support ... for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians and Functional… more
- Leidos (Odenton, MD)
- …users via phone, email, Teams messages, and in person + Able to adapt to service desk capability, handling calls and contacts for incident resolution and request ... Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager in order to ensure the availability of the service .… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …customer calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of ... equivalent relevant experience + 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus years computer operations/helpdesk + 3 plus… more
- CGI Technologies and Solutions, Inc. (Alexandria, VA)
- **Defense Acquisition Service Desk Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Alexandria ... of Defense for Acquisition, Defense Pricing, Contracting, and Acquisition Policy. The Service Desk Specialist supports an overarching platform for acquisition… more
- Koniag Government Services (Chantilly, VA)
- …its validity._ **Kadiak, LLC** a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and ... with management consulting skills to provide Tier 1 and Tier 2 Service Desk functions for Finance and Facilities based applications and processes. Our ideal… more
- Cayuse Holdings (Laurel, MD)
- **Overview** **JOB TITLE:** IT Service Desk Supervisor **CAYUSE COMPANY:** Cayuse Civil Services, LLC **LOCATION:** Hybrid _-_ Laurel, MD **SALARY:** ... and unlock new opportunities for growth and innovation. **Primary Focus** The IT Service Desk Supervisor will play a pivotal role in establishing and managing a… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its… more