- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...products andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair… more
- Sage Hospitality Group (North Bethesda, MD)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...maintain a high level of customer satisfaction and quality service . + Completes established check-in procedures for arriving guests… more