- VNS Health (Manhattan, NY)
- …and disenrollment and provide internal feedback on how to improve member retention . Identify opportunities for process improvements. + Ensure a high level of ... customer satisfaction through proactive support and active listening. + Performs all duties within CMS guidelines, following all rules and regulations and stays up to date on all new marketing policies. + Develops and maintains knowledge of products, services… more
- Centene Corporation (New York, NY)
- …to facilitate access to services to ensure member satisfaction and retention . + Understands the covered benefits, non-covered benefits, exclusions and exemptions ... previous experience, in Healthcare preferably Medicare and/or Medicaid required ** Bilingual English/Spanish/Cantonese or Mandarin preferred:** Specific language skills by… more