- R1 RCM (Ascension County, LA)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Cardinal Health (Baton Rouge, LA)
- …to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with ... **_What Customer Service Operations contributes to Cardinal...focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process… more
- Ochsner Health (Baton Rouge, LA)
- …front line registration, financial counseling, banking, hotel retail and/or customer service related experience **Certifications** Preferred - Certification ... sound judgment in handling/escalating difficult situations. **Job Duties** + Provide excellent customer service to all patients, guests, and family members. +… more
- Intermountain Health (Baton Rouge, LA)
- …**Skills** + Payment Handling + High Attention to Detail + Payment Posting + Patient Account System + Customer Follow-Ups + EOB Translation + Communication + ... extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary… more
- Merck (Baton Rouge, LA)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... a driven, customer -focused, and collaborative team. As an Oncology Sales Representative , you will be a key member engaging with customers to address identified… more
- Merck (Baton Rouge, LA)
- …and Skills:** + Background in sales, account management, consultative roles, or customer service . + Experience analyzing metrics to evaluate progress toward ... **Job Description** As a Chronic Care Specialty Sales Representative , you will drive meaningful patient ...assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives,… more
- Merck (Baton Rouge, LA)
- …Cancer Diagnosis, Clinical Experience, Customer -Focused, Customer Handling, Customer Relationship Management (CRM), Customer Service , Digital ... Oncology Sales Specialist is a key member of our customer facing organization and is responsible for partnering with...understanding of the impact of those options on the patient . Must understand impact and use of clinical trials… more
- Fresenius Medical Center (Walker, LA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fujifilm (Baton Rouge, LA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Ortho Sport and Spine Physicians (Baton Rouge, LA)
- …Associate or higher degree preferred 1 year medical front desk experience Customer service background Our Work Environment: The work environment characteristics ... spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments,… more
- Ochsner Health (Baton Rouge, LA)
- …a customer service culture within the department by implementing new customer service vehicles that enhance patient satisfaction. + Assists in the ... **that every award earned, every record broken and every patient helped is because of the dedicated employees who...Leads the work activities of the phlebotomy group. Resolves customer service concerns by implementing service… more
- Ochsner Health (Baton Rouge, LA)
- …levels of individuals throughout the patient care process. + Strong interpersonal and customer service skills. **Job Duties** + Supports the patient and ... answered prior to leaving; prepares room for next appointment. + Provides excellent patient service through effective communication both over the phone and in… more
- Ochsner Health (Baton Rouge, LA)
- …care process. + Strong analytical skills. + Excellent interpersonal skills. + Excellent customer service skills. **Job Duties** + Uses the nursing process ... innovate. We believe** **that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.** **At… more
- Ochsner Health (Morgan City, LA)
- …development with management to meet established performance standards, teamwork and customer service criteria. + Responds immediately to defects, deficiencies ... **that every award earned, every record broken and every patient helped is because of the dedicated employees who...and/or customer complaints and follows through in-… more
- Ochsner Health (Baton Rouge, LA)
- …specific to role and keyboard + Excellent interpersonal skills + **)** Excellent customer service skills **Job Duties** * Provides immunizations. * Provides ... innovate. We believe** **that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.** **At… more
- Ochsner Health (Baton Rouge, LA)
- …known as referral management, services for key areas while providing exceptional customer service . Additionally, this job will provide access navigation support ... **that every award earned, every record broken and every patient helped is because of the dedicated employees who...Experience** Required - 2 years' experience in appointment scheduling, customer service , or related field **Knowledge Skills… more
- Ochsner Health (Baton Rouge, LA)
- …Excellent communication skills + Demonstrates Good Judgement + Strong interpersonal skills + Strong customer service skills + Must possess a good command of the ... **that every award earned, every record broken and every patient helped is because of the dedicated employees who...information required while dispatching security officers to calls for service as well as making notifications to on duty… more
- Oracle (Baton Rouge, LA)
- …initiatives + Lead client-facing meetings, acting as accountable Oracle Health representative Disclaimer: **Certain US customer or client-facing roles may ... quality are met. **Roles and Responsibilities** + Act as client representative during internal planning and development activities + Provide situational oversight… more
- CenterWell (Baton Rouge, LA)
- …with the CenterWell Home Health clinical team and help facilitate timely patient follow-up for patients in need of (additional) services when appropriate. The ... position. **Essential Functions:** + Act as CenterWell Home Health representative in supporting patients who have been discharged from... in supporting patients who have been discharged from service or for those who may need post-acute services.… more
- GovCIO (Baton Rouge, LA)
- …+ Customer Experience: + Provide a professional, empathetic, and patient -focused service . + Escalate potential risks or recurring technical concerns ... service quality and continuity of care. Candidates must be enthusiastic about customer service , able to explain technology in user-friendly terms, and… more