- FranklinCovey (Baton Rouge, LA)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Confluent (Baton Rouge, LA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- IT Technical Support Analyst 1,2,3 (Network/Server Administration) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4792110) Apply IT ... Technical Support Analyst 1,2,3 (Network/Server Administration) Salary... customers, vendors, and staff by providing top tier customer service . + Continuous learner, takes initiative,… more
- Mitsubishi Chemical Group (Baton Rouge, LA)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Baton Rouge, LA)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Sutherland Global Services (Baton Rouge, LA)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- Rocket Software (Baton Rouge, LA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Baton Rouge, LA)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Baton Rouge, LA)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Highmark Health (Baton Rouge, LA)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Confluent (Baton Rouge, LA)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- Concentrix (Baton Rouge, LA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Bilingual: Spanish and...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Baton Rouge, LA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative (Bilingual: Spanish and...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Baton Rouge, LA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and...English) working from home, you will: + Provide inbound customer support using a call flow guide… more
- Entergy (Baton Rouge, LA)
- …experience and qualifications. **JOB SUMMARY/PURPOSE** Performs data analysis and reporting in support of delivering the customer service function. **JOB ... Support CSM's, NBD PM's, Vice President of Customer Service and Lead Team. + Recognizes...desirable. + Excellent reporting, analytical and research skills (ie customer data, industry and analysis etc.). + Technical… more
- TTEC (Baton Rouge, LA)
- …days and ignite your career with TTEC's award-winning employment experience. As a St. Technical Writer working remote in the United States, you'll be a part of ... it all! What You'll be Doing: As a Senior Technical Writer to our Public Sector, you will be...and will primarily focus on Information Security related material. Support to other departments enterprise-wide may also be required.… more
- Travelers Insurance Company (Baton Rouge, LA)
- … subject matters, regulatory environment and emerging issues. + Create a valued customer experience through each assessment and service encounter. + Perform ... with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team. + Complete all...risk and effectively articulate recommendations. + Discover and evaluate customer needs through loss analysis and customer … more
- MRC Global (Baton Rouge, LA)
- …necessary to perform the work; + Any combination of four or more years in customer service , inside sales and/or warehouse services in a position with increasing ... Research and develop information on new projects; + Develop knowledge of customer accounts within assigned territory, to include technical requirements,… more
- Evolent (Baton Rouge, LA)
- …the mission. Stay for the culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity to make a meaningful ... impact by providing exceptional support to our valued customers, fostering a sense of...contributes to providing better health outcomes.** **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working… more