- The Hertz Corporation (Baton Rouge, LA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Baton Rouge, LA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Magnolia, LA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - N. ORL-MAGNOLIA, LA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Baton Rouge, LA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Baton Rouge, LA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Baton Rouge, LA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Baton Rouge, LA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Baton Rouge, LA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- UKG (Baton Rouge, LA)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- UKG (Baton Rouge, LA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Baton Rouge, LA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Baton Rouge, LA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Walgreens (Baton Rouge, LA)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Walgreens (Baton Rouge, LA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Humana (Baton Rouge, LA)
- …**Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and ... first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of...roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product… more
- Capital One (Baton Rouge, LA)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Boehringer Ingelheim (Baton Rouge, LA)
- …at least one of the following: + Two (2) years successful pharmaceutical District Manager /Business Manager experience with experience in the geography ... to the Triple Aim. In collaboration with internal stakeholders, medical and commercial customer -facing teams, the Key Account Manager , as the account lead, will… more
- Ryder System (Hammond, LA)
- …responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer 's needs are being ... our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Manager , you'll be part of a fast-paced team, driven...success to a safe work environment, quality execution, and customer service as evidenced by previous experience … more
- Walgreens (Baton Rouge, LA)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- Zoom (Baton Rouge, LA)
- …of business needs for our customers, working with the assigned Customer Success Manager What we're looking for + Have experience (5+) in a client-facing ... expect We are looking for an amazing Technical Account Manager (TAM) with Contact Center experience to...TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships,… more