- GovCIO (Springfield, IL)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Patten CAT (Springfield, IL)
- …expenses, benefit expenses, accident forms and follow-up, and completes these forms for service manager approval. + Assists field and shop supervisors with job ... tax codes, repair progress, job review, work order notes, service report review, and invoicing. + Also assists with...office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer… more
- H&R Block (Jacksonville, IL)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Springfield, IL)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Pacific Northwest National Laboratory (Springfield, IL)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- JBS USA (Beardstown, IL)
- …out FSCAR's and/or ensuring FSCAR's are filled out by the department supervisor and/or manager in which the deficiency was observed. + Ensure that the corrective and ... Food Safety Orientation with Training Department. **Physical Requirements:** + Desk work + Lifting + Climbing stairs + Frequent...401(k): company match beings after the first year of service and follows the company vesting schedule + Incentive… more