- Lumen (Boston, MA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Boston, MA)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (Boston, MA)
- …Executive Sponsorships Program (ESP) team is seeking an exceptionally motivated, customer -obsessed Senior Program Manager with experience developing and ... 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program...customer 's organizations. We are looking for an expert Senior Program Manager to continuously improve our program engagement… more
- CVS Health (Boston, MA)
- …with healthcare and enterprise regulations and meet high usability standards. **5. Customer Focus** + Advocate for patients, providers, and healthcare partners ... to make health care more personal, convenient and affordable. ** Sr Manager, Digital Strategy & Design** Company and Department...health outcomes. We are seeking a visionary and strategic ** Senior Manager, Digital Strategy & Design** to join our… more
- Amazon (Boston, MA)
- …best engage partners, and recommending the most relevant partners for specific customer Professional Services opportunities. You will serve as the partner subject ... to ensure partners are delivering technically validated and quality customer solutions. This role will also be responsible for...direction of our product offerings. - Understand, use, and advocate for the use of salesforce.com and other internal… more
- Amazon (Boston, MA)
- …combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, ... Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to "connect...define opportunities for our offerings * Acting as an advocate for customers within AWS (both based on direct… more
- Amazon (Boston, MA)
- …Amazon's Devices org. You will help meet Amazon's commitment to be Earth's most customer -centric company by establishing a high bar for security. You will set the ... You'll guide teams towards outcomes that produce products that safely handle customer data. You will collaborate with builder teams to assess technical debt… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- CVS Health (Woonsocket, RI)
- …Behavioral Change, Retail Analytics, Business Intelligence in Marketing, Promo, RX Growth, and Customer Insights. Sr . Manager of Customer Insights and ... mental, social/emotional well-being. We are looking for passionate, innovative, customer -centric thinkers who are comfortable using data, technology, critical… more
- SAP (Burlington, MA)
- …Passion and energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...location. **What you'll do** : As the Solution Advisor Sr . Specialist - Order to Cash (SA), you will… more
- Generac Power Systems (Marlborough, MA)
- …accounting, and others, to ensure the project's successful completion and customer expectations are met. The individual also coordinates all team bandwidth ... requirements with resource management. The Sr . PM mentors, coaches and supervises all PMs and...changes. + Act as an escalation point for any customer -facing errors, implementing quick and encompassing corrective measures. **Team… more
- Huron Consulting Group (Boston, MA)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Autodesk (Boston, MA)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Wolters Kluwer (Waltham, MA)
- …progress across teams and leadership, ensure feature development is agile-driven, and advocate for customer -first design and development. As our EHR integration ... strategic Product Roadmap that aligns with our vision and success metrics and is informed by market research and...and support new features and issues that arise + Advocate for the customer and user internally… more
- Chewy (Boston, MA)
- …to raise the bar on our existing offerings. As a tireless advocate for our customer , you'll collaborate cross-functionally across Product, Clinical/Medical, ... **Our Opportunity:** Chewy is seeking a ** Senior Product Manager, Virtual Healthcare Services** to be...to market and adapting based on learnings. Keys to success in this role include a laser focus on… more
- Wolters Kluwer (Boston, MA)
- …experience, preferably with key market players in the financial services industry. + Strong customer success mindset + Strong ability to network, align and work ... role out of one of our office locations.** The Senior Sales Channel and Affiliates Representative is responsible for...with the strategic priorities and goals of the company. Success in this role will be measured by ensuring… more
- Teradata (Boston, MA)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Eversource Energy (Westwood, MA)
- IT Senior Project Manager \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** IT Agile PM/Release Train Engineers are ... responsible for the oversight and success of Information Technology and related Business projects\. IT...these requirements\. + Think outside of the box + Advocate and support the policies, processes, and practices of… more