- ThermoFisher Scientific (Cambridge, MA)
- …2+ years of progressive proven experience preferred. 2+ years in customer service environment. Knowledge, Skills, Abilities: Demonstrated verbal, written ... skills. Must maintain Thermo Fisher Scientifics' Four-I Values. Proven excellence in customer service skills. Detail oriented, problem solver, promotes team… more
- Highmark Health (Boston, MA)
- …**Job Description :** **JOB SUMMARY** Uses specialized knowledge and expertise to lead , implement, maintain, monitor, and ensure performance of the most complex ... the most complex problems impacting application and/or database availability and service levels. Contact vendor support when necessary to facilitate application… more
- Robert Half-Robert Half Corporate (Boston, MA)
- **JOB REQUISITION** Operational Support Administrator **LOCATION** MA BOSTON **JOB DESCRIPTION** Robert Half is seeking an **Operational Support Administrator ** ... their roles. **Join our community as an Operational Support Administrator and advance your career as you help us...by:** + Supporting revenue generating activities + Assisting in lead generation job posting and reporting processes + Aiding… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …relevant to the position. + Excellent attention to detail skills. + Exceptional customer service skills and the ability to interact professionally with peers, ... The Program Administrator II will report to the Program Manager...and supporting related program initiatives and projects. + May lead or supervise program administrative staff providing guidance and… more
- State of Massachusetts (Woburn, MA)
- …staff work together as a team within their region, the central headquarters, and the customer service bureau to meet agency goals and to provide excellent ... customer service . * Develop and implement professional...to selected external parties *_Qualifications_* . /Leadership/- Ability to lead employees in a results-driven environment, setting the pace… more
- Paragus Strategic IT (Worcester, MA)
- IT Systems Administrator Paragus IT is the largest outsourced IT...own unique touch to every challenge. At Paragus IT, customer service is at the core of ... expert our clients count on. You'll also take the lead in network assessments, identify the right solutions, and...+ Collaborate with your client team to deliver outstanding customer service that prioritizes the client's best… more
- Beth Israel Lahey Health (Charlestown, MA)
- …both internal and external to the Medical Center and across functional areas. + ** Customer Service :** Ability to lead operational initiatives to meet or ... making a difference in people's lives.** The Executive Onboarding/Program Administrator will play a key role in managing and...exceed customer service standards and expectations in assigned unit(s) and/or across… more
- Dana-Farber Cancer Institute (Boston, MA)
- …time. Adept at prioritization and managing multiple priorities simultaneously. + Customer Service : Provides superb written and verbal communication. Demonstrated ... addition to grant management and personnel management responsibilities, the Research Administrator Manager will lead special projects/ assignments either within… more
- Sunrise Senior Living (Burlington, MA)
- …and helps others overcome resistance to change. + Identifies change opportunities that lead to improved customer service , efficiencies, cost reduction, and ... customers' and own organization's needs and promotes and operationalizes customer service as a value. + Achieves...that the DOS is using selling skills terminology in lead management and customer relations database and… more
- …report on work orders *Coordinate & process quotations for extra works Helpdesk & Customer Service *First point of contact for requests *Process calls, emails, ... Support Associate: Boston, MA Job ID 186970 Posted 30-Sep-2024 Service line GWS Segment Role type Full-time Areas of...accounts, operates within a team and reports to a Lead Contract Support. This induvial will require strong inter-personal… more
- Highmark Health (Boston, MA)
- …focus on Salesforce Marketing Cloud (and CDP/Data Cloud preferred) to lead the design, development, implementation, support, and optimization of complex architecture ... strategies. This lead role requires collaborating closely with business and program stakeholders to translate business needs into scalable and efficient solutions… more
- Sodexo (Boston, MA)
- …: Demonstrate flexibility and adaptability to changing market conditions and evolving customer needs. + Own the FM (Field Service Lightning, Experience ... Technical Expertise: Extensive knowledge of Salesforce technologies including certifications: Salesforce Administrator , Service Cloud, and Field Service .… more
- SHI (Boston, MA)
- …business objectives. + Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring ... platform infrastructures, applications, and collaboration tools. + Contribute and take lead on MSP Projects, collaborating with internal/external customer and… more
- Under Armour, Inc. (Boston, MA)
- …up new technologies quickly. You're creative while remaining pragmatic. You are customer -focused, with a passion for delivering high quality software products and ... and execution, working closely with teammates in Application Engineering, Service Reliability Engineering, Data Science, Program Management, E-Commerce Engineering,… more
- Beth Israel Lahey Health (Boston, MA)
- …implications for the management and operations of multiple areas of the organization. + ** Customer Service :** Ability to lead operational initiatives to meet ... assigned areas; may serve as a consultant to Practice Manager/ Administrator of other practices on operational matters. + Partners...of practice support staff. Adheres to standards to meet service and customer service needs.… more
- EDB (Boston, MA)
- …hours. **What your impact will be:** + Technical leadership and input toward Customer Support's impact on our customer needs through their journey post-sale, ... one time and be the Subject Matter Expert. + Lead , design, enable and coach the Support Services Analytics...within EDB and the analytics communities of what a customer experience should be. + Test and develop troubleshooting… more
- Beth Israel Lahey Health (Boston, MA)
- …implications for the management and operations of multiple areas of the organization. 8. Customer Service : Ability to lead operational initiatives to meet or ... Institute for Primary Care Leadership is a highly experienced administrator and expert thought leader within the field of...exceed customer service standards and expectations in assigned unit(s) and/or across… more
- Veralto (Waltham, MA)
- …typical day will look like:** . Oversee the corporate EHS data management system. Lead the redeployment of a corporate EHS software, serve as the corporate ... administrator and support partner for the system across the...continuous improvement in the utilization of the system. . Lead all corporate EHS data analytics and reporting processes.… more
- Harvard University (Cambridge, MA)
- …or more years of administrative support or related experience in a business or customer service environment. Education beyond high school may count toward some, ... 67715BRAuto req ID:67715BRJob Code:405013 Administrator (N) Department Office Location:USA - MA -...conference planning and finance. This role will be our lead in partnering with faculty and their assistants on… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …a team of five professionals. Project Management and Diversity Manager, Contract Administrator , Communications and Training Manger, and two supply chain analysts. * ... Lead overall Supply Chain related Systems, Analytics, Reporting, Communications...to identify new opportunities, support business priorities, and meet customer expectations. * Develop, document, and implement tools and… more