- Travelers Insurance Company (Richmond, VA)
- …team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate , you will handle a high volume of customer ... Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for… more
- ChenMed (Richmond, VA)
- …in annual revenue. + Superior knowledge of principles and processes for providing customer service . This includes customer needs assessment, meeting quality ... + A minimum of 2 years direct management/leadership experience within a customer /client service environment required + Experience managing a diverse group… more
- TruGreen (Richmond, VA)
- …school diploma/GED required. Associate 's degree preferred. + 2-3 years of customer service experience required + Experience resolving escalated customer ... + Receives inbound and makes outbound calls to resolve routine customer concerns (eg, service , billing , results) in a timely and professional manner.… more
- CARMAX (Glen Allen, VA)
- …exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone ... service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the...workload and properly dispatch work to the appropriate technician/mechanical associate . ♦ Ensure all customer concerns are… more
- Fujifilm (Richmond, VA)
- …of customer business integration management. **Required Skills/Education** Education + Associate 's degree in a service related and/or technical discipline. + ... work, technical documentation, and operational procedures. + Detail oriented. + Excellent customer service skills. + Excellent communication skills (both verbal… more
- Humana (Richmond, VA)
- …projects to enhance the workflow and success of the Call Center * Assist Customer Service team with claims research/resolution *Assist with new hires training ** ... for HC & LTC hospice patients and reconcile historic billing issues. **Location: Remote US** **Shift: Monday-Friday 2:30pm-11pm EST....(PD vs. FFS) from hospice to hospice . Assist Customer Service team with claims research/resolution via… more
- Ensono (Richmond, VA)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... supporting mission criticalapplicationsand datawhich is at the center of our customer 'shybrid IT ecosystem. The position requires management of the complete product… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …of innovative tools and analytics for process optimization. + Excellent interpersonal and customer service skills. + Strong organizational skills and the ability ... for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work.… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll, and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...charging activities. + Perform detailed charge audits by verifying billing data against clinical documentation, making necessary corrections in… more
- Bon Secours Mercy Health (Mechanicsville, VA)
- …meet budget. Ensures compliance to standards with focus on volume, customer service initiatives, productivity, non-provider labor, building occupancy expenses, ... people that are committed to our values of compassion, human dignity, integrity, service , and stewardship to create an environment where associates want to work and… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll, and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...on special projects. Qualifications that you will need: + Associate Degree or above; or healthcare license/certification required. +… more
- HCA Healthcare (Richmond, VA)
- …, revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll, and physician billing . We ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...on special projects. **Qualifications that you will need:** + Associate Degree or above; or healthcare license/certification required. +… more
- Intermountain Health (Richmond, VA)
- …insurance plans and benefits and billing practices + Demonstrates excellent customer service and communication skills and the highest ethical standards in ... questions when able + Denial review, appeal, and reconsideration submission for multi- service line encounters + Peer training support and mentoring + Promotes… more
- CARMAX (Richmond, VA)
- …current processes and challenges and work together to design solutions that enhance customer and associate experiences. + Partner with IAM, security, and various ... industry trends and best practices to continually improve operations and ensure optimal customer and associate experiences. + Lead the analysis for converting… more
- Walmart (Richmond, VA)
- …demographics. Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer ... a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer /Member: Delivers results while putting the … more
- Vaco (Richmond, VA)
- …office. **Duties and Responsibilities:** . **Client Communication** : Provide excellent customer service and tech support, including direct communication with ... data accuracy during pre-checks in UKG . **Operations Support** : Oversee billing , invoicing, and payroll processes, including reviewing timesheets for accuracy .… more