- Citizens (Glen Allen, VA)
- …detail-oriented, and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr . Specialist. In this role, ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- CVS Health (Richmond, VA)
- …deploy the next set of innovations to power the growth of tomorrow's business! As a Sr . Manager, Digital Product for Fraud , Waste & Abuse (FWA), you will oversee ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...will be added to the product + Understanding the customer needs and being able to interpret customer… more
- Bank of America (Richmond, VA)
- Fraud Analytics and Innovation Senior Analyst - Fraud Detection Strategies Phoenix, Arizona;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, ... fraud loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of...Tableau, and other relational data bases, to provide analytical support on strategies, ensure goals are met, and propose… more
- Bank of America (Richmond, VA)
- Fraud Analytics and Innovation Senior Analyst Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; ... to minimize fraud loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems, such as Excel,… more
- Bank of America (Richmond, VA)
- AML Refresh Ops - Ops Sr . Analyst MKTS Richmond, Virginia **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives ... This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets… more
- Sedgwick (Richmond, VA)
- …an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening ... Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Sr . Claims Specialist, Professional Liability (Cyber) **PRIMARY PURPOSE** **:** To… more
- Bank of America (Richmond, VA)
- Consumer Product Strategy Analyst III - Digital Fraud Strategies Analyst Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Truist (Richmond, VA)
- …of suspicious financial and/or fraudulent activity, to include money laundering, terrorist financing, fraud and/or any other financial risk or crime. As part of this ... prosecution of money laundering, terrorist financing and other criminal activity. A Senior Investigator in the FIU performs critical functions in the enterprise-wide… more
- Lincoln Financial Group (Richmond, VA)
- …on current and emerging developments/trends, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and ... measure impact of solution designs on IT infrastructure capacity, future maintenance / support needs, and bottom line cost-benefits. + Designs solutions, that can be… more
- UMB Bank (Richmond, VA)
- …process/workflow including data management, card transactions, core banking deposits and customer processing, loan processing, payments, and fraud management. ... supporting each other to achieve this goal. As a ** Senior Project Manager** , you will lead multiple enterprise...valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We… more
- Bank of America (Richmond, VA)
- …+ Leads coordination of the production of product performance reports and updates for senior management Fraud Prevention and Detection is looking for a model ... Consumer Product Strategy Analyst III - Fraud Model Governance Analyst Newark, Delaware;Plano, Texas; Richmond,...teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of… more
- Capital One (Richmond, VA)
- Senior Manager, Product Management, Customer Services and Strategy - Data Products & Solutions Teams across Customer Services and Strategy need data in ... customer a text message alerting them about potential fraud on their account? What if our call center...+ **_Transformational Leadership_** + You'll rally your teams and senior stakeholders to your product vision and proactively leverage… more
- DXC Technology (Richmond, VA)
- …procurement, or information technology. **Essential Job Functions:** + Provide exceptional customer support , ensuring prompt and accurate resolution of inquiries ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our… more
- Capital One (Richmond, VA)
- …multiple domains, such as LLM based chatbots, GenAI powered applications, AML/ Fraud identification, and Customer call transcripts intelligence. Opportunities to ... West Creek 7 (12077), United States of America, Richmond, Virginia Senior Associate, Data Scientist - Audit Analytics and Innovation Data is at the center of… more
- DXC Technology (Richmond, VA)
- …drive long-term customer satisfaction. * Collaborate with cross-functional teams to support the delivery of solutions, focusing on profitable growth. * Provide ... support and mentorship to account executives and managers, helping...to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities… more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of...Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met. Job… more
- Zurich NA (Richmond, VA)
- …117838 Zurich North America is seeking a Property Executive General Adjuster to support our Property Claims division. At Zurich North America Claims we acknowledge ... of technical complexity, in the most effective, efficient way while delivering a customer -centric claims service. This position will require up to 50% travel within… more
- Capital One (Richmond, VA)
- …This role will build teams to deliver highly performant and scalable data and fraud products and platforms to drive consumption of data from our enterprise data ... simultaneously have the technical chops to ensure that we build compelling, customer -oriented solutions in an iterative methodology. Success in the role requires an… more
- Truist (Richmond, VA)
- …and Business Performance group. Using an interdisciplinary approach of leveraging Speech Analytics Software with various analytical, customer journey techniques, ... and operational enhancements that impact the internal and external customer by identifying to the root cause of issues...an objective of driving quantifiable, optimized business results in support of company goals. Partner with Speech … more