- GovCIO (Richmond, VA)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- GovCIO (Richmond, VA)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities**...can't do it alone. We need great people to help us do great things - for our customers,… more
- Sutherland Global Services (Richmond, VA)
- …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
- TEKsystems (Richmond, VA)
- …The Help Desk Analyst is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and ... network Troubleshooting and resolve Tier 2 and 3 escalated technical issues * Maintain and manage workload through computerized...and coordinate the completion of agency MOUs, to generate help desk tickets and forward service requests… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
- Verint Systems, Inc. (Richmond, VA)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... customer installations and training. + Works with higher level technical support employees to assist with problem...day shift_** , 8 hours in the day. The Support desk is open from 6 am… more
- Capital One (Glen Allen, VA)
- …School Diploma, GED or equivalent certification + At least 2 years of remote help desk support experience Preferred Qualifications: + Associates Degree in ... Specialist Capital One is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner.… more
- Ensono (Richmond, VA)
- …the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring, ... Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of… more
- NTT America Solutions, Inc. (Richmond, VA)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- Fujifilm (Richmond, VA)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when ... general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the… more
- Stantec (Richmond, VA)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... Arbor, MI; Minneapolis, MN; Columbus, OH to name a few. The candidate will support project proposal and application processes throughout the US and Canada with Focus… more
- SAIC (Richmond, VA)
- …attention to detail and organizational skills + Excellent communications skills, help desk experience preferred. + ITIL certification preferred (Foundation ... & local government customer. Essential duties of this position include: + Technical team support resource for the Security Management teams with emphasis on Risk… more
- Deloitte (Richmond, VA)
- …You will work with vendors such as Microsoft, Cisco, Google, and Amazon to support clients across the world. You will participate in an on-call rotation with your ... teammates and offer world class support . Responsibilities + Responsible for the day-to-day operations of...responding to issues or service requests reported in Service Desk and creating and resolving problem tickets for chronic… more
- SHI (Richmond, VA)
- …and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees ... Include, but not limited to: + Build, implement and support a wide range of solutions using platform services...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- GovCIO (Richmond, VA)
- …hiring for a Service Desk Analyst/SharePoint Administrator to support the US Courts. **Responsibilities** Provides installation, technical expertise, ... fault isolation. May supervise telecommunications technicians, outside contractors providing technical support and media production services. +...can't do it alone. We need great people to help us do great things - for our customers,… more
- Eliassen Group (Richmond, VA)
- …both on-premises data center and cloud-based systems. The Senior Database Administrator handles technical escalations from help desk staff and supports our ... will get their hands dirty and jump in and help the team- of currently 3 other Database developers...of currently 3 other Database developers / DBAs who support each other and collaborate. This is a 24/7… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services & Information Technology Support and is fast emerging as an innovator with a record of… more
- Sutherland Global Services (Richmond, VA)
- …how down or frustrated they are? Do you have experience in technical support , retention, with Salesforce or with other help desk ticketing platforms? ... us in the future. Are you the go-to person among your friends and family for help with mobile devices and streaming technology? Are you skilled with and do you have… more
- Bon Secours Mercy Health (Richmond, VA)
- …and stewardship to create an environment where associates want to work and help communities thrive. **Licensed Practical Nurse (LPN) - Clinical Supervisor (CS) - ... patient care and daily operational needs. This may include front desk workflows, ie, patient registration, scheduling, phone triage, cash handling,… more