- Marriott (Aspen, CO)
- …Respond to guest requests for special arrangements or services (eg, transportation, reservations, dry cleaning) by making arrangements or identifying appropriate ... providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.… more
- Marriott (Aspen, CO)
- …Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct ... pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office… more
- Marriott (Aspen, CO)
- …Respond to guest requests for special arrangements or services (eg, transportation, reservations, dry cleaning) by making arrangements or identifying appropriate ... providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.… more
- Marriott (Aspen, CO)
- …Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (eg, transportation, reservations, dry cleaning) by ... making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their… more
- Marriott (Snowmass Village, CO)
- …Respond to guest requests for special arrangements or services (eg, transportation, reservations, dry cleaning) by making arrangements or identifying appropriate ... providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.… more
- Signature Aviation (Gypsum, CO)
- …financial record keeping. + Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or ... rental cars, catering, and customs appointments as requested. + Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and effective manner. + Maintain a working knowledge of Signature's… more