- Ortho Sport and Spine Physicians (Atlanta, GA)
- …AND EXPERIENCE: * High school diploma or equivalent * 1-3 years of experience in call center environment * Good data entry and typing skills * Bilingual ... Kentucky and Tennessee. Additionally, there is an Ambulatory Surgery center in Atlanta. The practice specializes in providing state-of-the-art,...as well as sports related injuries and conditions. The agent will need to handle many MRI inbound and… more
- Hussmann Corporation (Powder Springs, GA)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a ... and communications skills + Ability to work in and handle high call volume environment + Good customer service skills and willing to work flexible hours + Basic… more
- Hussmann Corporation (Powder Springs, GA)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a ... variety of applications and resources to determine customer requirements, and resolution for Hussmann's more complex accounts....customers or technicians related to the reason for the call , and identify the appropriate course of action needed… more
- State of Georgia (Fulton County, GA)
- …Atlanta, GA. TRS is currently hiring for the following position: Customer Care Agent ( Call Center ) Salary is $40,600 Job Summary Under close supervision, ... Customer Service Agent I Georgia - Fulton...from a four-year accredited college and three years recent call center experience. + Type 30 WPM accurately.… more
- Chick-fil-A (Atlanta, GA)
- …a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk/ Call Center experience + Customer Service experience + Hospitality and/or ... our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as...as expected. In those moments that matter, when our Customer 's need support you will be there to serve… more
- Chick-fil-A (Atlanta, GA)
- …a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk/ Call Center experience + Customer Service experience + Hospitality and/or ... our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as...as expected. In those moments that matter, when our Customer 's need support you will be there to serve… more
- Carter's/OshKosh (Atlanta, GA)
- …and Consumer Affairs Call Centers. This role typical reports into the eCommerce Call Center Support Manager and is based in our remote work environment. ... **80%:** **Generate reports for call center programs and key metrics** +...complete routine monthly reporting requirements + Manage real time Agent Performance metrics (Stats, KPIs, Adherence, Performance Scorecards) and… more
- NCR VOYIX (Atlanta, GA)
- …of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support ... our customers' technology systems. Our customers are at the center of everything we do. Our mission is to...and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to… more
- The BLS Company (Fayetteville, GA)
- …customers over the phone. + Strong data entry skills with an eye for details. + Call center (inbound or outbound) and / or retail customer service ... hire Reservation Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates...include: + Processing reservations that are booked via phone call , email, online, and other systems. + Assisting clients… more
- The BLS Company (Fayetteville, GA)
- …affiliates over the phone. + Strong data entry skills with an eye for details. + Call center (inbound or outbound) and / or retail customer service ... hire Dispatch Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates...include: + Dispatching reservations that are booked via phone call , email, online, and other systems. + Assisting affiliates… more
- HomeSafe Alliance (Atlanta, GA)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- State of Georgia (Fulton County, GA)
- …related to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and ... Contact Center Analyst - State Based Exchange Georgia -...abandonment rates. Resolves complicated issues involving customer service and research governing policies, procedures and laws… more
- Greystone Power (Douglasville, GA)
- … Call Center is responsible for overseeing daily operations of a customer service call center focused on broadband services\. This role ensures ... such as call handling time, resolution rates, customer satisfaction, and agent performance\. 99. ...Customer Satisfaction \(CSAT\)\. 99. Process Improvement: - Analyze call center data and customer … more
- Emory Healthcare/Emory University (Atlanta, GA)
- …QUALIFICATIONS: + Bachelors Degree and at least 2 years of experience in a customer service, hospitality, call center or sales environment OR equivalent ... the link between the section (physicians, administrator, managers, and staff) and the call center (Agents and Patient Access leadership). + The overall function… more
- Cayuse Holdings (Atlanta, GA)
- …the Knowledge Management/Training Lead, QA Lead, and Reporting Lead on customer service improvement, metrics, call /chat/ticket handling processes, and ... we house our 40,000 square foot facility and Network Security Operations Center . We have additional satellite offices in Honolulu, Hawaii, and Rosslyn, Virginia.… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing to applicants,… more
- Southern Company (Jonesboro, GA)
- …relocate to a reasonable commute distance.** This role includes managing on- call duties and providing leadership for all distribution-related activities, including ... leadership in after-hours power restoration efforts, including participation in the on- call rotation. The Engineering Supervisor will also lead Jonesboro Storm Teams… more
- Fiserv (Alpharetta, GA)
- …Fiserv?** We are looking for a Partner, Industry Marketing Manager to lead customer marketing initiatives within our Independent Sales Organization and Agent ... pivotal in developing and executing marketing strategies that drive customer engagement, support sales efforts, and enhance brand recognition....be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- Eaton Corporation (Smyrna, GA)
- …to direct the execution of startup and commissioning projects for large data center clients. These projects will be completed in conjunction with our District ... work activities around other trades, driving execution efficiencies for Eaton and customer + Determine mechanisms required for successful job closeout (punch lists /… more