- Iron Mountain (Atlanta, GA)
- …with a provider of business SaaS solutions. * Subject matter expertise in Customer Experience , preferably with professional CX certification. * Understanding ... let's start the conversation. **Position Overview** Are you a Customer Experience leader skilled in VoC research...programs that deliver positive impact for our customers. The CX Manager serves as a consultant and… more
- Mathematica (Atlanta, GA)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager ! The Client Experience Senior Analyst/ Sr. ... Manager works with the Client Experience ( CX ) team to implement the ...duties may be assigned as needed Position Requirements: * Experience in CX management, customer … more
- Skanska (Atlanta, GA)
- …items to closure. Manages 3rd party CX teams while on site. **Commissioning Manager Required Qualifications:** + 3+ Years experience in all CX Levels ... -Be Better Together, Act Ethically and Transparently, Commit to Customer , and Care for Life-are deeply engrained in how...our values support and drive our D&I efforts. Commissioning Manager leads the CX efforts through all… more
- Zoom (Atlanta, GA)
- …expect We are seeking a talented Channel Account Manager with a deep specialized experience in Customer Experience (CCaaS). You will have experience ... CX Channel Account Manager , ANZ What...CX practice to help their customers transform their customer experiences. You will partner with broader Zoom Channel… more
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Concentrix (Atlanta, GA)
- …exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience ( CX ) improvements. We focus on tapping ... leading technology and insights to modernize and simplify the customer experience . Within our professional services team,... expectations. Concentrix Catalyst is searching for a talented CX Engagement Solutions Manager to guide a… more
- SAP (Atlanta, GA)
- …Relevant consulting or project implementation experience in software solutions. SAP Customer Experience ( CX ) knowledge of e-commerce, sales, customer ... early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with... Success board area and give you the professional experience to be ready to serve our customers. We… more
- Concentrix (Atlanta, GA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: Technical Product Manager Job Description We create game-changing solutions across...you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... of Job Function:** Verint is looking for a Senior Manager of Marketing Operations to join the Global Marketing...team. **Minimum Requirements:** + Bachelor's degree or equivalent work experience + Minimum of 6 years' experience … more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Manager , Engineering leads one or more product engineering teams within our WFM… more
- Concentrix (Atlanta, GA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: IT Project Manager (Hybrid office model) Job Description We create...you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... at www.verint.com . **Overview of Job Function:** The Category Manager will be responsible for the procurement of goods...Chain, Finance, Technology or related field or equivalent work experience . + Five or more years' experience … more
- Concentrix (Atlanta, GA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: Project Manager (Retail Store Opening) Job Description We're Concentrix....you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading… more
- Honeywell (Atlanta, GA)
- …+ Develop and Lead CX Strategy: + Develop and lead the overall Customer Experience strategy and initiatives for the Building Automation business unit. + ... and has been customer facing with #IndustrialAutomation experience /knowledge. Position Overview: As a Sr CX ...internal teams to ensure understanding and support of the Customer Success Manager (CSM) role. + Overcome… more
- Concentrix (Atlanta, GA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: Financial Analyst/ Manager Job Description We're Concentrix. A new breed...you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading… more
- PNC (Dunwoody, GA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- Honeywell (Atlanta, GA)
- …Accelerator: Identify and deploy the Accelerator Elements most applicable to Customer Experience . Primarily focused on Tiered Accountability, Continuous ... As a Technical Support Manager here at Honeywell, you will have the...Operations. + Ability to manage complex issues to meet customer experience expectations. + Strong, results driven… more
- Lumen (Atlanta, GA)
- …activities for large complex projects and programs that help diagnose and reduce customer churn, improve customer experience , streamline operations, or ... shape the future. **The Role** The Senior Lead Program Manager is a strategic position within the Change Imperative...position within the Change Imperative PMO team for the Customer Success, CX , Marketing and Comms organization.… more
- Zoom (Atlanta, GA)
- …Companion for Contact Center, Zoom AI Expert Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and help deliver ... can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions...plans and aligned execution with the goal of driving customer acquisition, upsell and retention. Craft target personas and… more