- Robert Half Technology (Alpharetta, GA)
- Description We are in search of a Help Desk Analyst II to join our team based in Alpharetta, Georgia. As a Help Desk Analyst II, you will be ... responsible for providing support to our team and customers, maintaining the integrity of our network, and developing scripts to automate tasks. This role is essential in ensuring the smooth operation of our IT systems. Responsibilities: * Scripting in… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a Help Desk Analyst I to join our team based in ATLANTA, Georgia. This role involves providing first-level technical support, ... IT systems. * Managing the processing of incoming calls to the Help Desk via telephone and e-mail to ensure courteous, timely, and effective resolution… more
- Robert Half Technology (Atlanta, GA)
- Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst to join our team in Covington, Georgia. This role is ... situated in the IT Services industry, where you will provide first-line support for various systems and devices, specifically iPhones and Androids, and address system-related issues. Responsibilities: * Provide first-level troubleshooting and resolution for… more
- Robert Half Technology (Atlanta, GA)
- Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst II to join our team. Based onsite in Atlanta, Georgia, ... this role involves providing global IT support, with a focus on laptop setup and support. Responsibilities: * Setting up and configuring laptops for global employees * Collaborating with the detail oriented services team in managing global incident tickets *… more
- Robert Half Technology (Alpharetta, GA)
- Description We are on the hunt for a Help Desk Analyst I to join our team in Alpharetta, Georgia. In this role, you will be expected to provide technical ... support and maintenance within our desktop and store computing environment. This includes tasks such as diagnosing, repairing, and upgrading hardware and equipment. This role offers a contract to permanent employment opportunity. Responsibilities: * Respond to… more
- Robert Half Technology (Atlanta, GA)
- …to escalate unresolved issues and provide feedback on common problems to help improve overall support processes. Continuous Improvement: Stay updated with the latest ... product information, company policies, and industry trends to provide the best possible support and identify opportunities for process improvements. Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized… more
- Intuit (Atlanta, GA)
- …and self-employed customers around the world the opportunity to prosper. As a Deal Desk Analyst , you will be responsible for supporting Intuit's deal desk ... across the organization + This role will be a key member of the deal desk team and will be instrumental in driving sales growth by facilitating the deal review… more
- Carrington (Atlanta, GA)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …coordination for the School of Medicine's Office of Information TechnologyServices' (SOMITS) Help Desk phone line and ServiceNow support ticketing system. + ... + Serves as backup technical support for SOMITS' Educational Analyst II providing application and databasesupport for Graduate Medical...JOB DETAILS Incident Coordination: + Serve as primary SOM Help Desk phone support. + Provide incident… more
- Marriott (Atlanta, GA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... member of the IT Service Delivery organization, the support analyst provides first level hotel operations, functional, and technical...and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies… more
- Morgan Stanley (Alpharetta, GA)
- …and Planning. * Digital VEAs leverage Morgan Stanley's state-of-the-art tools to help FAs increase client engagement by managing their digital presence via social ... proprietary Goals-Based Planning System.// *_Position Overview:_* The Virtual Engagement Summer Analyst Program is a 10-week summer internship program which provides… more
- Robert Half Technology (Atlanta, GA)
- …and seamless communication within the business. * Offer Tier 3 support at the help desk , dealing with complex issues and providing solutions. * Work with ... Environmental industry based in Atlanta, Georgia. The role is for a Systems Analyst who will be instrumental in providing support to small businesses, primarily… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality ... Information Systems, Business, Marketing Degree or related field Job FunctionHelp Desk Position TypeEntry-Level Requisition ID2024-16282 Posting Location :… more
- DLA Piper (Atlanta, GA)
- …within a designated regional territory. + Be the Subject Matter Expert to help provide legal billing surge support for several regional billing teams / managers. ... Track and resolve tickets assigned by the Accounting Service Desk on a daily basis. + Works across multiple...+ Serve as a point of escalation and Quality Analyst to support and coach more junior Specialists; provide… more
- Marriott (Atlanta, GA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... all supported activities. + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed. + Serve as… more
- SitusAMC (Atlanta, GA)
- …match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If ... group's credit risk management, securitization transaction management team and syndicate desk teams to determine capital markets execution strategies + Preparing… more
- Cherry Bekaert (Atlanta, GA)
- …objects within HubSpot, ensuring seamless data flow and integration. + Assist with Help Desk tickets to ensure best-in-class for marketing and sales team ... field questions, troubleshoot issues, and resolve problems. + Work closely with Data Analyst to develop and maintain dashboards and reports to track key performance… more
- State of Georgia (Fulton County, GA)
- …situations | Ability to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary to provide more detailed ... information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department and/or State of Georgia Results… more
- State of Georgia (Fulton County, GA)
- …situations | Ability to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary to provide more detailed ... information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department and/or State of Georgia… more