- Wolters Kluwer (Atlanta, GA)
- …to ensure customer or prospect is properly licensed for the software products needed to support Managed Services . + Prospect and develop new Managed ... customer retention/success + Partner closely with the Managed Services Account Executive Team Lead on... issues that could affect the renewal of a Managed Services subscription. + Support … more
- Amazon (Atlanta, GA)
- …cloud journeys, unlocking opportunities for high-growth and scale both for AWS and customers. The Support and AWS Managed Services (AMS) Deal Lead (DL) is a ... Training and Certification (T&C), Support , Partners, Security, and AWS Managed Services (AMS) drives sustained and incremental value through deals… more
- Deloitte (Atlanta, GA)
- …years of experience as the Delivery Lead of a CFO managed service operation. Scope of delivered services should include operations across Finance including ... Finance Managed Services Manager Do you like...with clients during the sales cycle to understand their managed service requirements, including processes organization, and… more
- SHI (Atlanta, GA)
- …+ Build, implement and support a wide range of solutions using platform services for both internal and customer purposes. + Manage and configure platform ... **Job Summary** The ASG Managed Services Engineer is responsible for...business objectives. + Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer … more
- Lenovo (Atlanta, GA)
- … customer 's requirements. Lenovo services include close to the box services ; Professional and Managed Services such as installation/deployment, Break ... Solution Architect -Professional and managed IT services **General Information** Req...of Work contract with the selected business partner and/or customer and service delivery partner, which includes… more
- Ricoh Americas Corporation (Atlanta, GA)
- …sizes **.** Undertaking all customer support tasks in external customer /client facilities The Area Customer Service Coordinator is responsible for ... **Area Customer Service Coordinator** POSITION PROFILE Under...supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational… more
- Amazon (Atlanta, GA)
- …Training and Certification (T&C), Support , Partners, Security, and AWS Managed Services (AMS) drives sustained and incremental value through deals ... Global Services Deals Engine (GSDE) organization responsible for driving Support deal strategies and execution through deals globally. DL overcomes GTM… more
- AireSpring (Atlanta, GA)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... with cross-functional teams, including IT, product management, engineering, and customer support to gather requirements and prioritize... portal or B2B environment within the Telecom and Managed Services industry. + Strong understanding of… more
- SHI (Atlanta, GA)
- …and acts as the customer 's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio.The TAM maintains a ... customer satisfaction and uncover additional product and service opportunities via SHI or MSP partner services... customer 's primary point of contact for all non- support -related inquiries within SHI's Managed Services… more
- Lumen (Atlanta, GA)
- …Provides direction to a team that provides front line monitoring and customer support for the Managed Security Services portfolio. Provide combined Tier ... 1, 2 and 3 support for the Managed Services product and customer impacting issues. Ensure health, stability, and availability of the MSS platform.… more
- Ricoh Americas Corporation (Atlanta, GA)
- …corporate overall service strategy through participation in national customer service project teams. + Provides the Managed Services Operations ... **POSITION PROFILE** The Vice President of Managed Services for On-Site Operations provides...of Service Delivery to push more advanced services implementation and support activities to Field… more
- HomeSafe Alliance (Atlanta, GA)
- …accurate details of the status of Customer move at designated points. + Customer service via a multichannel contact center within a team-oriented focus is of ... equivalent education experience is required . + 1+ year customer service experience, with military move experience...insurance + Employee Support program + Family Support : Bright Horizons, child and elder care services… more
- Zoom (Atlanta, GA)
- …to deliver exceptional service . + Create a strategy plan for partner support and partner services delivery + Create and promote engagement of existing ... professional services plan, performance standards and strategy for channel/partner service delivery. This role requires deep knowledge and experience in building… more
- Mastercard (Atlanta, GA)
- … Services products (Consulting, Managed Services , Test & Learn, Customer Data Enhancement, Labs as a Service , etc.) * Strong communication and ... across the globe to maximize the value of their customer relationships. Mastercard is a global powerhouse in ...Consulting, Innovation Services , Test & Learn, and Managed Services we provide unparalleled end to… more
- Ricoh Americas Corporation (Atlanta, GA)
- …must possess a high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level attorneys, partners, ... experience in legal industry is preferred. + Ability to provide an excellent customer experience, utilizing strong customer service , personal and… more
- HomeSafe Alliance (Atlanta, GA)
- …to schedule, delivery, performance, quality, safety, cost control, P&L, Service Provider relationships, and customer satisfaction. **POSITION DESCRIPTION** ... drive revenue growth, improve efficiencies, and improve quality of service for the customer . + Develop business...insurance + Employee Support program + Family Support : Bright Horizons, child and elder care services… more
- Bank of America (Atlanta, GA)
- …incidents, ensuring that customer communications, triage, 3rd party escalations and service resolution are all managed with urgency, care & professionalism. ... Cloud Senior Technology Services Lead Charlotte, North Carolina;Atlanta, Georgia; Richmond, Virginia;...management and engineering for effective resolution + Escalate within support organization as required + Manage customer … more
- Marriott (Atlanta, GA)
- …and capability, governance and compliance, as well as related product teams, suppliers, and managed service providers. You are expected to drive a culture of ... operational excellence, deep business acumen, and a commitment to exceptional customer service in hospitality technology. The Senior Director, ServiceNow… more
- Ricoh Americas Corporation (Atlanta, GA)
- …the Legal Industry is strongly desired + Ability to provide an excellent customer experience, utilizing strong customer service , personal and communication ... and postage machines and other office equipment + Good customer service skills + Good organization skills...Ricoh. We are a team of information seekers and customer -obsessed collaborators who aspire to deliver the services… more
- CompuCom (Atlanta, GA)
- Why Compucom? (Overview) Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small ... and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our...relevant IT/Product categories. + Strong strategic and tactical account support management & services skills. + Problem… more