- Lincoln Financial Group (Atlanta, GA)
- …**Requisition #:** 73897 **The Role at a Glance** We are excited to bring on a ** Manager ** to join the Call Center supporting our Retirement Plan Services ... environment. _Background Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned team within the Call … more
- Ace Hardware (Atlanta, GA)
- …by providing reliable, best-in-class service to your neighbors in your community. The ** Call Center Manager ** is responsible for leading the day-to-day ... customer interaction is aligned with the Company's mission and core values. The Call Center Manager will cultivate an environment where engaged team members… more
- Legacy Parking Company (Atlanta, GA)
- Call Center Manager Job Details Job Location 1180 Peachtree - Atlanta, GA Salary Range $70,000.00 Salary We are seeking a highly motivated and experienced ... Call Center Manager in our Midtown Atlanta market to oversee our customer service operations. The ideal candidate will be responsible for managing a team of … more
- Pearle Vision (Atlanta, GA)
- …senior management. JOB TITLE: Patient Call Center Representative REPORTS TO : Call Center Manager FLSA STATUS : Hourly; Non-Exempt Patient Call ... franchises throughout Ohio, Indiana, Michigan, Colorado, Arizona, Pennsylvania, and Florida. The Call Center supports all locations. The website for Pearle… more
- Regions Bank (Atlanta, GA)
- …+ Certified Regulatory Compliance Manager Certification (CRCM) + Experience with Call Center Quality Control + Working knowledge of business intelligence ... section of the system. **Job Description:** At Regions, the Business Unit Compliance Manager leads a team of first line of defense risk management experts that… more
- Legacy Parking Company (Atlanta, GA)
- Overnight Call Center Representative Job Details Job Location 1180 Peachtree - Atlanta, GA Salary Range $17.25 - $18.25 Description Legacy Parking is a quickly ... parking management company that is looking to add a Call Center Representatives to our team in...resolve + Act as a team leader when the manager is unavailable + Provide an excellent customer experience… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Technician II - Call Center ** Shift Schedule: 9:30am-6:00pm MST (11:30-8:00pm EST); Monday-Friday _This position will work a virtually. The Ideal ... skills with Medicaid and Commercial members a plus. + Call center experience with high call...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- CoreSite (Atlanta, GA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- HomeSafe Alliance (Atlanta, GA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Cushman & Wakefield (Atlanta, GA)
- **Job Title** Director, Data Center Advisory Team - Americas Region **Job Description Summary** The Opportunity & Purpose of the Role The opportunity is to become ... clients with a regional/global single point of contact (ie, Client Relationship Manager ) to oversee individual or programs of transactions, ultimately with the aim… more
- HomeSafe Alliance (Atlanta, GA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- CARMAX (Kennesaw, GA)
- …Degree in business or computer science field + Minimum 5 years of related call center technology and previous team leadership experience in a high-volume contact ... your career should be! **About this job** The Senior Manager , Dialer and Workforce Management will be responsible for...Management teams for the CarMax Auto Finance (CAF) contact center by guiding the team to reach solutions for… more
- Fresenius Medical Center (Marietta, GA)
- …regulations. + Performs all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor or an Inpatient ... or modifies the treatment plan as indicated and notifies inpatient program manager , appropriately credentialed physician, patient's primary nurse and others as may… more
- Fresenius Medical Center (Marietta, GA)
- …physician. Communicate problems or concerns to the Inpatient Program Manager , appropriately credentialed physician, patient hospital primary nurse and others ... unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report...the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis +… more
- IQVIA (Atlanta, GA)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of...performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and… more
- IQVIA (Atlanta, GA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine ... deliver medical breakthroughs in the real world. The Program Manager manages the relationships with the manufacturer and Access...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more
- Fiserv (Marietta, GA)
- …and assign tasks for all incidents you have ownership of as an IT Services Manager . + Participation in an on- call production support schedule, if needed. **What ... come make a difference at Fiserv. **Job Title** Incident Manager **About the Team:** Meet Clover, the leading cloud-based...+ 1+ Years experience using enterprise communication tools. + On- call required **What Would Be Great To Have** +… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …the UKG Pro large enterprise customer base. Oversee Global Technical Account Manager resources in providing exceptional customer product support and resolution in a ... dynamics of the daily operation by driving enhancements within the support center , aligning resources, projects, and training to ensure customer satisfaction. About… more
- Norfolk Southern (Atlanta, GA)
- …dedicated Senior QA Program Manager to lead program initiatives for our Quality Center of Excellence, QCOE. In this role, you will coordinate with the manager ... Senior QA Program Manager , QCOE Apply now " **Date:** Nov 1,...production support, and maintenance of core systems. * Maintain on- call rotation for support of core systems. * Ensure… more
- Quality Technology Services, LLC (Fayetteville, GA)
- …place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The **Security Operations Manager I** will oversee delivery of physical security services for ... QTS data center security operations, including oversight of contract guard operations,...individuals or lifting aids + May require 24x7x365 on call responsibilities + Position may involve frequent typing, standing,… more