- Elevance Health (Atlanta, GA)
- …At Elevance Health, we simplify healthcare and improve lives. The ** Program Director , VoC (Voice of Customer) Insights ** orchestrates our enterprise ... findings into sequenced actions with measurable business impact. The ** Program Director , VoC (Voice of Customer) Insights ** will be focused on alignment,… more
- The Hertz Corporation (Atlanta, GA)
- …will operate at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership to identify ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive...data-informed decisions + Identify and prioritize CX breakdowns through VOC , operational data, and field feedback + Act as… more