- Accenture (Atlanta, GA)
- …and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance . Job Description Develop and implement a comprehensive ... Agile SDLC, implementing large, complex technology platforms. Experience implementing comprehensive end-to-end service center & field service software suites… more
- The Hertz Corporation (Atlanta, GA)
- …and training content to standardize recovery execution across BPO sites. Partner with Quality Assurance , Learning & Development, and CX Analytics teams to refine ... restore confidence and build loyalty. Preferred: 5+ years' experience in customer care, service recovery, or contact center operations with a proven track record… more
- Kaiser Permanente (Atlanta, GA)
- …lines to implement rate/contract strategies to improve access and availability and service delivery expansion; interpreting and translating contract terms for ... care while managing outside service costs; providing advanced consultation on local service delivery planning and delivery system leadership to aid in… more
- Cardinal Health (Atlanta, GA)
- …a liaison in problem-solving, research and problem/dispute resolution. Job Summary: As a Service Center our mission is to deliver exceptional experiences for our ... in our work and upholding our commitment to on-time delivery to provide peace of mind when it matters...calls through your work shift. Excellent phone and customer service skills with a focus on quality ,… more
- EY (Alpharetta, GA)
- …EY and help to build a better working world. Service Delivery Center Manager - Financial Services Organization - QA Guidewire EY is the only professional ... the financial services industry. This practice also has several Service Delivery Centers that are made up...their organizations Defining the test strategy, planning, implementing and quality assurance for large complex projects Teaming… more
- Quality Technology Services, LLC (Suwanee, GA)
- …, implementation, support processes and Service Level Agreements (SLAs). Oversee quality assurance by performing regular on-site inspections during and upon ... The Project Delivery Manager II is a highly experienced team...offered to QTS clients at each of our data center facilities. The position is required to partner with… more
- Quality Technology Services, LLC (Fayetteville, GA)
- …**Who You Are & the Impact You Will Have:** The ** Quality Assurance Sr. Project Manager** (QAM, Data Center Construction), is primarily responsible for ... programs in alignment with the QTS Quality Assurance Program. The QAM (Data Center Construction)...CMQ/OE, CQIA, CQPA, CQE, and/or CQA + Experience with delivery of mission critical data center facilities.… more
- Transdev (Norcross, GA)
- Quality Assurance Manager Transdev in Norcross, GA is hiring a Quality Assurance Manager. The Quality Assurance Manager is responsible for ... service interruptions + Monitor Bus Operator safety & security compliance, service delivery at sites and pre-determined passenger boarding and alighting… more
- CDM Smith (Atlanta, GA)
- …project management methodologies, encompassing contract administration, budget planning, scheduling, quality assurance , risk mitigation, and financial oversight. ... management of the P&L, delivering projects per our Corporate Quality Standards, providing excellent client service , and..., and risk in compliance with CDM Smith's Project Delivery framework and Quality Management standards. **Job… more
- Quality Technology Services, LLC (Atlanta, GA)
- …implementation, support processes and Service Level Agreements (SLAs). + Oversee quality assurance by performing regular on-site inspections during and upon ... The **Project Delivery Manager II** is a highly experienced team...offered to QTS clients at each of our data center facilities. The position is required to partner with… more
- CBRE (Atlanta, GA)
- …to third-party data center projects. Responsible for technical due diligence, QA /QC, and successful product delivery per internal and client standards. Help ... Engineer-3rd Party Data Center Construction Job ID 244733 Posted 29-Oct-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, Data… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Physicist and other designated personnel. Conduct new plan and therapist chart check quality assurance audits on charts of those patients starting and under ... learning processes. Complies with established department policies, procedures, objectives, quality assurance , safety, environmental and infection control.… more
- Deloitte (Atlanta, GA)
- …engagement outcomes across teams. + Work with offshore/nearshore Delivery Center resources, supporting front-end development oversight, quality assurance ... dynamic web pages and email templates using AMPscript, SQL, and SSJS; managing end-to-end delivery from technical design through QA and deployment. + Serve as a… more
- CenterWell (Decatur, GA)
- …by clinical personnel. This role is a focused on both home health clinical quality assurance and home health clinical operations initiatives. + Develops, plans, ... and guides clinicians to promote more effective performance and delivery of quality home care services and...delivery , and documentation requirements. + Responsible for the QA /PI activities. Works with Utilization Review staff relative to… more
- Synchrony (Alpharetta, GA)
- … center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as ... an incubation center to test and run innovation, provide standardized training...trustworthy AI outputs with disciplined and transparent oversight. + ** Quality assurance and Capacity Planning** : Establish… more
- CenterWell (Atlanta, GA)
- …Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... empathy and efficiency, and providing actionable feedback to improve frontline service delivery . The Care Delivery Call Quality Professional ensures that… more
- Bowman (Atlanta, GA)
- …application of sound professional judgement. Review work produced by junior staff for quality assurance . **At the Operational and Company Level** + Assist with ... findings and related policy issues, and a commitment to quality and client service . Manage and execute...+ Review and present project deliverables to principal for QA /QC. + Ensure that all principal review results are… more
- The Hertz Corporation (Atlanta, GA)
- …training content to standardize recovery execution across BPO sites. + Partner with Quality Assurance , Learning & Development, and CX Analytics teams to refine ... confidence and build loyalty. **Preferred:** + 5+ years' experience in customer care, service recovery, or contact center operations with a proven track record… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and development opportunities, and address performance-related issues. **Compliance and Quality Assurance :** Establish, revise, and communicate policies, ... take corrective actions to prevent errors and improve procedures. Implement and monitor quality assurance programs and protocols to maintain high standards of… more
- Albireo Energy, LLC (Atlanta, GA)
- …junior PMs and associate PMs as well as Project Superintendents in data center delivery standards. Resource & Subcontractor Management + Coordinate internal ... from design through commissioning and turnover. This role ensures high‑reliability delivery for hyperscale, colocation, and enterprise data center environments… more
