- Fusus (Peachtree Corners, GA)
- …schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert on the ... the geospatial set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal of resolving issues within… more
- Fusus (Peachtree Corners, GA)
- … Customer support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document all work within ... of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do:...network configurations and device set up Respond to inbound Customer support requests through email and telephone… more
- Lumen (Atlanta, GA)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...the world and shape the future. **The Role** The Customer Success Professional is a customer -facing role… more
- Red River (Atlanta, GA)
- We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician is primarily responsible for handling technical support ... client visits in San Antonio, TX, as needed. **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- TEKsystems (Atlanta, GA)
- …clients to ensure their systems are fully functional after troubleshooting * Assist the tier 1 support team by answering questions, aiding in troubleshooting ... improve knowledge and develop analytical and technical skills Skills: Technical support , Customer service, Troubleshooting, networking, single sign-on, Video,… more
- Rubrik (Atlanta, GA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... software, protect data and systems, assure compliance, and build customer trust. Information Security also monitors and responds to...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Carter's/OshKosh (Atlanta, GA)
- … rollout of MAWM (Manhattan Active WM) across 4 distribution centers as well as other tier 1 , 2, 3 projects. Ability to quickly adapt to changing needs of a ... business goals while aligning with the overall IT architecture. + Support business partners through design sessions, converting operational needs into technical… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …teams and manages an incident coordination database(ICD) for the department. + May assist with Tier 1 tech support for walk-ins or users over the phone. ... ServiceNow User Group (ESNUG). + Where applicable, provide select tier 1 technical support . Scheduling:...analytical skills. + Able to successfully manage complex technical support coordination for a customer base comprised… more
- Waystar (Duluth, GA)
- … support and customer service. **WHAT YOU'LL DO** + Provides Tier 1 and Tier 2 end user hardware and software support in the Technology call ... is responsible for end user hardware and software deployment, support , and retirement, including phone support via...and in field locations as required + Provides excellent customer through all mediums of communication + Creates, updates,… more
- Lumen (Atlanta, GA)
- …CSX-, CISM, etc.) o Other industry-relevant certifications * Experience operating in a Tier 1 consulting firm. **Compensation** The starting salary for this role ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...models). * Work with practice leads, sales and sales support , and business teams to convey customer … more
- Concentrix (Atlanta, GA)
- …at Concentrix Starts Here: At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We ... Akamai experience **Technical Product Manager (with Akamai experience)** **Locations:** Tier 2- Texas, Pennsylvania, Georgia, Florida, Maryland, Michigan, Colorado,… more
- GovCIO (Atlanta, GA)
- …Supports the design and implementation of desktop images and HW BIOS updates. + Provides Tier 3 support for other EPA teams on end-user HW (desktops, laptops, ... Enterprise Engineers with patching and updating EPA-approved applications. + Coordinates with Tier 4 vendors as needed. + Supports the development and publication of… more
- Stantec (Atlanta, GA)
- …+ Respond to and resolve incident management tickets in a timely manner ranging from Tier 1 through Tier 3 issues and proactively communicate with ... with the best. Join a smart, creative, and inspired team that works to support innovation. The Stantec community unites more than 28,000 employees working in over… more
- Lumen (Atlanta, GA)
- …and resolves routine network monitoring problems.Provide routing, switching, and wireless support to Lumen contracted customer base. Includes break/fix ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...+ Provide direct interface with other Lumen departments in support of the customer 's network issues and… more
- Evolv Technology (Atlanta, GA)
- …90 days and benchmarked after that, we expect you to demonstrate the development of Tier 1 accounts and generate ten new opportunities per month. + Forecasting ... a stage in Salesforce, then we will have a 1 : 1 evaluation per opportunity to create a...Customer Success Managers aligned to your region. + Support Channel Partners in negotiating enterprise deals that may… more
- SHI (Atlanta, GA)
- …trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability, ... or yours. **Responsibilities** Include, but not limited to: + Build, implement and support a wide range of solutions using platform services for both internal and… more
- Truist (Atlanta, GA)
- …a client 5. Develop PowerShell scripts for the team as needed 6. Tier 3 support for Power Platform Operations **QUALIFICATIONS** **Required Qualifications:** The ... self-service systems, bootstrapping and teaching, while providing traditional production support for the platforms and framework. Configure and implement power… more
- Lumen (Atlanta, GA)
- …GSE, GCSA, etc.) + Other industry-relevant certifications * Experience operating in a Tier 1 consulting firm **Compensation** The starting salary for this role ... models). * Work with practice leads, sales and sales support , and business teams to convey customer ...sales support , and business teams to convey customer feedback as input to security productized services. *… more
- Vatica Health (Alpharetta, GA)
- …ensuring client impact and efficiency gains. Team Development + Identify needs and support the recruitment and development of top- tier data analytics team ... solutions, serving risk-bearing providers and health plans with access to 1 .3 million payer-approved lives. Our innovative model pairs expert clinical teams… more
- Publicis Groupe (Atlanta, GA)
- …A division of Publicis Groupe, Publicis Digital Experience is a network of top- tier agencies designed to develop capabilities and solutions to enable growth and ... management. The ideal candidate should have diverse marketing strategy experience that 1 ) Helps provide data driven insights and leadership for client's customer… more