- Dentons US LLP (Atlanta, GA)
- …objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage calls where Enterprise Applications ... as technical SME in a 24 x 7 global support environment. + Expert understanding of SQL Clustering/High-Availability Implementations. + Expert understanding… more
- Everon (Atlanta, GA)
- …the necessary truck stock/inventory (equipment and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient ... and teach others. + Provides reliable, high quality customer support . + Provides customer instruction on system operation and...of High School Diploma/Vocational Training. + Must have three ( 3 ) or more years of experience. + Must have… more
- The Clorox Company (Forest Park, GA)
- …Train and develop assigned groups or department leads to provide day-to-day HSE support with regulatory and technical knowledge. + Drive HSE process improvement ... improvements, or technologies. + Lead efforts in driving environmental initiatives that support sustainability goals. Support the establishment of metrics to… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- Gentiva (Atlanta, GA)
- …all business units. **Key Responsibilities** + Serve as Tier 2 support on the corporate service desk, providing technical assistance and troubleshooting ... Support .** We are hiring a skilled and customer-focused Tier 2 IT Support Specialist to join... technical and user-facing problems + Minimum of 3 to 5 years in an IT support… more
- Intuit (Atlanta, GA)
- …that directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join ... and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product...**5+ years of leadership experience** , with at least 3 years managing high-performing technical teams. +… more
- Warner Bros. Discovery (Atlanta, GA)
- …Warner Bros. Discovery the stuff dreams are made of. **The Role** The CX Tier 2 Team Lead will be responsible for resolving escalated interactions with our digital ... will also be responsible for first level coaching and support of our front-line team members. He or she...and demonstrated competency in learning new software * Strong technical skills and ability to type at least 45… more
- Oracle (Atlanta, GA)
- …analysis of complex mechanical issues impacting data center operations. Provide tier 3 support and technical escalation as required. + **Load ... and environmental conditions for current and planned IT loads. + **Project Support :** Collaborate with engineering and project teams to develop, review, and… more
- Waystar (Atlanta, GA)
- … Services Engineering team **WHAT YOU'LL NEED** + Provides white-glove technical support for executive leadership, including proactive device management, ... Services Engineer to join our team. The Advanced Technical IT Support Engineer is responsible for...YOU'LL DO** + Provides Tier 1 and Tier 2 end user hardware and software support… more
- M. C. Dean (Atlanta, GA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming ... analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists Using… more
- Oracle (Atlanta, GA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Zodiac Pool Systems (Atlanta, GA)
- …guidelines. Responsible for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for ... Technical & Warranty Support Rep I... Technical & Warranty Support Rep I Customer Service Atlanta, Georgia Apply...& long-term disability + 401(K) matching (100% of first 3 % contributed, 50% of the next 2%) + Health… more
- Optiv (Atlanta, GA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- Capital One (Atlanta, GA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
- Verint Systems, Inc. (Atlanta, GA)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3 , and product house escalation teams, and ... www.verint.com. **Overview of Job Function:** The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …and questions in a positive, timely and professional manner + * 1st tier production triage/maintenance for Severity 3 -5 defects. + * Effectively communicate ... you want to join this team and leverage your technical product expertise? Keep climbing with us as we...learned What you need to succeed (minimum qualifications) + 3 + years of product management or Business Analysis experience… more
- M. C. Dean (Atlanta, GA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming ... interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical... support to level I and II Electronics Technical Specialists + Using 60% or 90% designs to… more
- Oracle (Atlanta, GA)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Atlanta, GA)
- …Description** Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top- tier enterprises around the world. Our cloud offers unmatched ... to include dedicated, hybrid, and multicloud, edge computing, and more. At the Technical Strategy and Oversight (TSO) organization, our mission is to support … more
