- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- Marriott (Boston, MA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... $58,960-$76,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- BXP (Boston, MA)
- …standards. + Provision and manage access through Active Directory and Security Manager . Maintain and enforce directory policies and standards. + Deploy and support ... analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow… more
- Citizens (Johnston, RI)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager ,...IT service delivery. As a Major Incident Manager , you will play a pivotal role in protecting… more
- Hannaford (Taunton, MA)
- …with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, ... Perform cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as...responsibilities of all Front End associates. * Assist the Manager of Customer Service in ensuring compliance… more
- State of Massachusetts (Boston, MA)
- …of fines, processing overdue notices, patron record updates) and provides other front-line desk service . * Provides reference assistance and assists patrons in ... dedicated staff, and welcoming space enrich MassArt. The Circulation and Computer lab manager performs all circulation desk functions in the library as well… more
- Extra Space Storage (Raynham, MA)
- …closed on Sundays. Compensation Starting Pay Range: $17-$21 Hourly The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Omni Hotels (Boston, MA)
- …an employee of this historic property. Job Description The Assistant Front Office Manager is responsible for maintaining the highest levels of customer service ... during the arrival and departure process through training, guest service recovery and adherence to established department and hotel...as by communicating needed tasks to next available Front Desk Agent and ensure that tasks are being completed… more
- World Insurance Associates, LLC. (West Warwick, RI)
- …retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book ... This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- Deloitte (Boston, MA)
- …Work you'll do Deloitte Consulting LLP's QRM group is seeking a Risk Manager with extensive experience in supporting complex deals and contract structuring, drafting ... for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and contract… more
- St. Francis House (Boston, MA)
- …crisis stabilization, and care coordination, as well as supporting internal and external service navigation. The Manager plays a key leadership role in ... Manager of Clinical Access Services Boston, MA (http://maps.google.com/maps?q=Boston+MA+USA+02116)...within the Behavioral Health Department. This role balances direct service delivery with clinical supervision and team leadership, providing… more
- The Colonnade Hotel (Boston, MA)
- Front Office Manager Welcome to The Colonnade! Nestled among the city's finest shopping and cultural venues, The Colonnade Hotel is an independent hotel centrally ... suites. The Colonnade Hotel is known for its attentive service and unique guest offerings, including Boston's only Roof...for you. What we're looking for: The Front Office Manager leads the Front Office Team including overseeing Guest… more
- Medtronic (Boston, MA)
- …connected, compassionate world. **A Day in the Life** The Senior Commercial Enablement Manager will serve as an integral member of both the Global Commercial ... DT sales and integration with Hugo RAS. The Senior Commercial Enablement Manager is responsible for establishing end-to-end processes that facilitate the marketing,… more
- World Insurance Associates, LLC. (Needham, MA)
- …direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and ... and manages workflow to ensure effective, timely, and efficient service delivery. + Works to achieve stated objectives and...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- St. Francis House (Boston, MA)
- Bilingual Case Manager Boston, MA (http://maps.google.com/maps?q=Boston+MA+USA+02116) * Case Management Job Type Full-time Description FLSA Status:Non Exempt Pay ... House to provide resource, referral, and advocacy services. Through individualized service planning, goal setting, and coordination of care, Case Mangers help… more
- Omni Hotels (Boston, MA)
- …knowledgeable about all hotel (and competitive set hotels) capabilities (front desk /reservations/room service /catering). + Merchandise function space and attain ... local catering events once the file has been turned over by the Catering Sales Manager . To merchandise as skillfully as possible the hotel function space in order to… more
- Omni Hotels (Boston, MA)
- …we use these constraints to push, not limit, our creativity. The Assistant Front Office Manager works closely with the Director of Front Office to oversee the Front ... Desk , Guest Services, and Ideal Services staff, ensuring maximum...to stand for the entire scheduled shift. + Customer service oriented, ability to multi-task, detail orientation, and excellent… more