- PennyMac (Carrollton, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience… more
- DXC Technology (Plano, TX)
- …and automate highly complex middle- and back-office business processes while enhancing customer experience . **Position Summary** The ** Manager - CyberLife** ... Technology Stack** , driving new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our customers… more
- Capital One (Plano, TX)
- …case trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One ... of each line of committed code. As a Product Manager on the Developer Experience team, you'll...proven track record of investing in products to reduce customer support efforts. + Experience in managing… more
- DXC Technology (Plano, TX)
- …business processes middle and back offices- while facilitating customer experience transformation **Role Overview** The Senior Manager , Account Executive - ... Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we...a related field. + Relevant certifications: + Certified Account Manager (CAM) + Certified Strategic Account Manager … more
- Toyota (Plano, TX)
- …what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. ** Manager Treasury Systems and ... Financial Services' Treasury Systems Team is seeking a passionate and highly motivated Manager , Treasury Systems and Processes. In this pivotal role, you will lead… more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... networks + Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience working… more
- Intuit (Plano, TX)
- …is pivotal in **elevating our supportability strategy** , **enhancing the end-to-end customer experience ** , and **enabling operational excellence** across a ... developing internal strategies, and delivering results that directly improve the customer experience . **Preferred Attributes** + Background in technical support,… more
- Apple Roofing (Plano, TX)
- …people first, making it easy, and doing the right thing. Role Overview The Customer Service Manager (CSM) is a key customer -facing and revenue-driving ... for, supported, and confident in choosing Apple Roofing. What You'll Do: Customer Contact & Experience : + Respond to new claim assignments within one hour with… more
- Palo Alto Networks (Plano, TX)
- …Career** Palo Alto Networks is looking for an experienced enterprise support delivery manager . You will be responsible for enabling customer success with our ... Delivery team is a high-performance group of engineers supporting business critical customer environments. You will be responsible for the front line support… more
- Intuit (Plano, TX)
- …and/or QuickBooks Online. + Passion for helping people and providing the best customer experience possible and driving net revenue retention and customer ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding...satisfaction. + Extreme ownership of the customer experience ; accountable for customer success. + Bookkeeping… more
- SAP (Plano, TX)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... optimize customer success strategies. **Qualifications** + 7+ years of experience in customer success leadership, account management, or enterprise client… more
- Palo Alto Networks (Plano, TX)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues, ... Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis on… more
- Public Storage (Frisco, TX)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Capital One (Plano, TX)
- Risk Manager - Change Experience As a Manager...in a team culture that is adaptive, inclusive and customer focused **Here's what we are looking for in an ... and half working virtually. **Basic Qualifications:** + Bachelor's Degree or military experience + At least 3 years of Anti-Money Laundering (AML) Compliance or… more
- Walgreens (Little Elm, TX)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Trophy Club, TX)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Woodforest National Bank (Mckinney, TX)
- …grow business deposits and loans through inside and outside business calling. * Enhance customer experience and the reputation of the Bank by warmly and ... employee-owned banks in the country! The Retail Assistant Branch Manager is responsible for aligning direction with the Retail...retail partners. * Embrace and leads a technology driven customer experience . * Lead, partner and execute… more
- Xylem (Carrollton, TX)
- …Collaborate with marketing and customer service teams to enhance the overall customer experience Sales Analysis and Reporting * Track and analyze sales data ... passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is...years experience ., with at least 2 years experience as a people manager or equivalent… more
- Walgreens (Plano, TX)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more