- General Motors (Augusta, ME)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …+ High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Red River (Augusta, ME)
- …Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from other ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Evolent (Augusta, ME)
- …various departments within Evolent. This person will provide high quality operational, technical , and systems support to preserve customer satisfaction and ... and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred ** Technical Requirements:** We… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …and behaviors. + Participate in meetings and projects as assigned + Provide technical support for desktops, laptops, printers, software and other associated ... Information System Support Specialist - Client Technologies Services Augusta ,...are a talented individual who understands working with a technical team and are driven toward success. You focus… more
- Concentrix (Augusta, ME)
- …and follow-through for all severities; for maintaining client relationship information and Support Desk run books (MOO) with contacts, processes, etc. The ... Job Title: Sr. Product Support Engineer, Cloud Systems Job Description We're Concentrix....Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the… more
- NTT America Solutions, Inc. (Augusta, ME)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- Elmet Technologies LLC (Lewiston, ME)
- …Network & Systems Engineer position will provide the underlying network, and systems support with direct management and technical leadership as it pertains to ... This onsite position will support network and systems operations for three US...with the rest of the Information Technology team to help drive the strategic roadmap for all network related… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …requirements development, programming, software testing, technical writing, customer call support ( Help Desk ). **Other Job Specific Skills** + ... Responsible for the execution of a quality assurance (QA) program in support of products and services. Participates in establishing software quality standards for… more
- Maine Veterans' Homes (Augusta, ME)
- …of responsibility. + Participates in the resolution of IS service calls to the help desk , documenting activity as appropriate within the "issue tracking" system ... security. + Manages and participates in the planning, implementation and support of the corporate email system. Ensures appropriate availability, reliability,… more