- Marriott (Denver, CO)
- …(SRE) organization design + Knowledge of AI/ML solutions and their application within a Service Desk or IT support organization + Experience leading global ... excellence, deep business acumen, and a commitment to exceptional customer service in hospitality technology. The Senior Director, ServiceNow platform,… more
- University of Colorado (Aurora, CO)
- …on all CU campuses + ECO Pass: Reduced rate RTD Bus and light rail service ** IT Senior Professional** **Position #** **00802794** **- Requisition #:34851** ... IT Senior Professional - 34851 University...new user's orientation to network, applications, and security. **Help Desk and User Training - 10%** + Orient users,… more
- University of Colorado (Denver, CO)
- …position must adapt to differing user needs while maintaining a high-level of customer service . ** IT Senior Professional** **What you will do:** + ... ** IT Senior Professional** **University of Colorado...server administration, website management, programming, desktop support, and help desk operations. Senior Professionals are responsible for… more
- University of Colorado (Aurora, CO)
- IT Professional (Open Rank: Entry - Senior ) - 34788 University Staff **Description** **University of Colorado Anschutz Medical Campus** **Department: Neurology** ... **Job Title: IT Professional (Open Rank: Entry - Senior )**...ECO Pass: Reduced rate RTD Bus and light rail service **Diversity and Equity:** **Qualifications:** **Minimum Qualifications:** + A… more
- DISH Network (Englewood, CO)
- …Summary** Reporting to the SVP of IT Operations, the Director of IT Service Management will oversee multiple operational teams that include Service ... PC and Apple Mac support, Desktop support, ServiceNow, Field IT , and IT Service Management...perform at their best. + Define and document Operational, Service Desk , and white-glove processes. + Effectively… more
- Rocket Software (Denver, CO)
- …of targets, identify and implement appropriate corrective actions. + Working with Senior IT Leadership to contribute to budget requirements and effective ... analysis of key performance indicators (KPIs) for the broader IT team, senior leadership, and rocketeers. Upon...Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated… more
- Marriott (Denver, CO)
- …Product and Business partners on a cutting-edge new application framework supporting front desk operations at thousands of properties worldwide. You will take day to ... This role requires you to work with many different service providers both onshore and offshore so flexibility with...business case processes + Ensures proper coordination with appropriate IT and vendor relations teams + Provides consultation for… more
- Ricoh Americas Corporation (Denver, CO)
- …progress of the resolution. + When instructed by IT or the Help Desk Manager, the Cross Functional Service Delivery Specialist keeps end users informed of ... high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level...including system enhancements and provides feedback to the Help Desk Manager as well as the Client IT… more
- NuAxis Innovations (Denver, CO)
- …+ Two (2) + years' experience in a high volume enterprise level call center, help desk , or service desk operation. + Solid customer service skills, ... ** Service Center Analyst** Location **Denver, CO** \# of...**1** Salary Range (Min-Max) **45000.00** **We are a federal IT company on a mission to make customer experience… more
- Sunrise Senior Living (Broomfield, CO)
- **_Sunrise Senior Living was again certified as a Great Place to Work(R) by Activated Insights. This is the 7th time Sunrise has received this top culture and ... families and team members while meeting and exceeding Sunrise quality service standards. **RESPONSIBILITIES & QUALIFICATIONS** **Responsibilities:** As a part of the… more
- Epsilon, Inc (Lakewood, CO)
- …this position who do not meet the aforementioned conditions. + Leadership experience in IT customer service and desktop support, 5 years minimum preferred. + ... **Desktop Support Lead** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and...with compiling hardware orders. + Provide in-room support for senior manager / high profile meetings to minimize impact… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... team that provides business operational support to the teams that provide world-class service to clients that invest in Janus Henderson US mutual funds + Provide… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... optimizing the risk-adjusted performance of portfolios. This is a senior role reporting to the COO of Investments. You...across all asset classes + Work in partnership with IT to enhance the operating model of proprietary and… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... + Paid volunteer time to step away from your desk and into the community + Support to grow...to develop deep relationships with key decision makers and senior client influencers, understand client issues and offer appropriate… more
- HealthEdge Software Inc (Denver, CO)
- …with customers both verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction ... review their internal workflows and processes and engages in IT solution discussions to optimize solutions aligned to their...tickets appropriately. + Respond to tickets within the contractual service level agreement (SLA) times. + Act as an… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... due-diligence site visit program + Manage the escalation of service issues with TPAs + The management of key...TPAs + Produce and present monthly governance reporting to senior management. + Co-ordinate and stakeholder manage the TPA… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... end-markets, companies, and/or products, under the direction of a PM/ senior equity research analyst + Conduct rigorous qualitative and...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... trusted advisor who understands business objectives and roadmaps, guiding senior stakeholders on how best to achieve these objectives...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... to prepare presenters for board presentations, working closely with senior executives to ensure presentations are polished, effective, and...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more