• Senior ITSM Problem

    United Airlines (Chicago, IL)
    …a hybrid position and requires in office attendance 2-3 days per week in Chicago.** The Senior ITSM Problem Manager will operate in a collaborative ... problem task queues and ensure service level objectives (SLOs) are met. ** Problem Resolution:** Implement defined ITSM /ITIL Problem Management process(es)… more
    United Airlines (10/09/24)
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  • ServiceNow Product Manager

    NORC (Chicago, IL)
    ServiceNow Product Manager Job no: 502597 Work type: Regular Full-Time Location: Chicago - 55 East Monroe Street, IL Capability Area: IT Development and ... Infrastructure JOB SUMMARY: As a ServiceNow Product Manager , your core responsibility will be to lead and manage the development of new and iterative projects on the… more
    NORC (11/02/24)
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  • Technology and Operations Service Transformation…

    HUB International (Chicago, IL)
    …and support to drive business value as designed. The Service Transformation Manager partners closely with HUB service owners to develop baseline, status, and ... and user support strategies to the service design. The Manager will partner closely with our ServiceNow Solution ...reports, and presentations to communicate findings and progress to senior management and service owners. + Track and report… more
    HUB International (10/22/24)
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