- KeyBank (Brooklyn, OH)
- …certification + Previous experience as an Incident Manager or Problem Analyst/ Manager + Experience with ServiceNow + In-depth understanding of technology ... 4910 Tiedeman Road - Brooklyn, Ohio 44144 The Problem Manager is responsible for executing all the activities within...technology **Required Qualifications** + Clear understanding of ITIL and ITSM + ITIL V3 Foundations Certification + Six Sigma… more
- Deloitte (Cleveland, OH)
- …IIQ dealing with advanced or custom connectors. + Experience in integration with ITSM tools like ServiceNow , Remedy etc. + Experience in supporting User ... operations of the IAM processes in SailPoint IdentityIQ which includes Compliance Manager , Lifecycle Manager . + Lead process compliance activities by identifying… more
- Cleveland Clinic (Cleveland, OH)
- …opportunities for inclusion in the CSI register and work with the CSI manager and process owner to review and prioritize improvements. + Implement approved ... that have designated roles for executing the process. + Coordinate directly with ITSM tool team to ensure process automation and tool implementation is working and… more