- Zoom (Atlanta, GA)
- … Center (CX) Experience - Previous experience working with contact center solutions, CCaaS, or customer experience technologies is highly ... more
- Amazon (Atlanta, GA)
- …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... more
- US Bank (Atlanta, GA)
- …various analytical techniques to identify opportunities using data from contact center calls, customer experience surveys, chat transcripts, social ... more
- Evolent (Atlanta, GA)
- … center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional teams ... more
- General Motors (Roswell, GA)
- …service-oriented, event-driven architecture solutions for an enterprise contact center . + Five (5) years experience developing, architecting, and ... more
- Capgemini (Atlanta, GA)
- **Job Title: Google CCAI Solution Architect or Google Cloud Contact Center Architect** **Job description:** Capgemini is looking for Google CCAI Dialog Flow ... more
- Fiserv (Marietta, GA)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Contact Center Support Assoicate **What does a successful** ** Contact Center ... more
- Elevance Health (Atlanta, GA)
- **Innovation Customer Experience Center - Event Planner Senior** **Location** : This position will work a hybrid model (remote and office). The ideal ... more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses ... more
- Zoom (Atlanta, GA)
- …insights. What we're looking for + Have 7+ years of experience in customer experience , contact center , or WEM consulting, solution architecture, ... more
- Molina Healthcare (Atlanta, GA)
- …all LOB's & is comprised of inbound/outbound. Ideal candidates would have contact center leadership experience within healthcare/managed care organizations. ... more
- Legacy Parking Company (Atlanta, GA)
- …and protocols. Qualifications: + 5+ years of experience in a call center or customer service management role. + Strong leadership and team management ... more
- Acuity Brands (Atlanta, GA)
- …companies in the data center vertical market with minimum 5 years of experience . + Have 10 years of experience selling hardware and software solutions in ... more
- Adecco US, Inc. (Kennesaw, GA)
- …field required. + Minimum 5+ years of management experience in a call center environment focused on customer experience is required. Candidates must have ... more
- Humana (Atlanta, GA)
- …each call while providing a perfect call experience . The Medicare Inbound Contact Representative 2 addresses customer needs which may include complex benefit ... more
- Emory Healthcare/Emory University (Atlanta, GA)
- …to the excellence of our academic community. **Description** The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in ... more
- Amazon (Atlanta, GA)
- …develop into a better-rounded professional. Basic Qualifications - 1+ years of relevant experience in data center operations, IT support, or a similar technical ... more
- Signet Jewelers (Kennesaw, GA)
- …to link to our careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we ... more
- Amazon (Lithia Springs, GA)
- …localized region. * Assist and drive safety, security, quality, performance and customer experience across multiple shifts * Carry out supervisory ... more
- IQVIA (Atlanta, GA)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... more